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MBAM Mobile not updating database


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My phone had update from 6/25/14.  I uninstalled app then reinstalled it now it has database from 6/2/14.

Force update shows checking for updates, then starting database update, then nothing happens.

 

My tablet has database 6/17/14 with the same issue.

 

The only app I installed is CCleaner and strangely there was an update v1.01 on 6/26/14.

 

Here's the change log for the update.  I'm a big fan of CCleaner and I'm only including this info to help troubleshoot  the issue.

 

Change log:

  • Added Google Play Search History cleaning
  • Added APK File cleaning
  • Added Settings to define items for analysis
  • Added Bluetooth Folder cleaning
  • Improved Cache analysis and cleaning
  • Added Portuguese (BR), Chinese (Simplified, Traditional), Vietnamese, Slovak and Croatian translations
  • Minor GUI improvements
  • Minor Bug fixes

v1.02 on 7/9/14

 

Change log:

 

- Added Thumbnail Cache cleaning.
- Added Google Play Store search history detailed view.
- Improved Analysis and Cleaning process.
- Improved Download folder and Bluetooth folder navigation.
- Added Russian, Turkish, Korean and Thai translations.
- Minor GUI improvements.
- Minor bug fixes.

 

 

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Hello and welcome to Malwarebytes product support. My name is Fernando G. and I'll be assisting you today.

This is a known issue in the app and will soon be addressed in the upcoming update of which should be released in the next few weeks. Check for the update on your device sometime in the first or second week of August.

 

Regards,

 

Fernando

Product Support

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