netupdsrv.exe false alarm or serious?

[claude1311]

Hello,

 

First of all: I have full,updated,activated version of Eset Smart Security.

 

Problem: It is showing me that the file: C:/Windows/System32/netupdsrv.exe and I don't want to delete it because it is in System folder and I think it is system file but i don't know. I yesterday removed wprotectmanager.exe using FreeFixer so I think it can handle to remove this,too.

 

So what did you do/or what did you already does with this file? Keep or remove?

 

If this is posted in wrong section please move it,this is my first topic on this forum so maybe I did mistake.

Sorry for bad English,I am from Slovakia.

 

THANKS!

[claude1311]

*.....It is showing me that the file: C:/Windows/System32/netupdsrv.exe is virus......

 

Sorry for multiposting but I on't know how to edit post and I just want to fix my mistake

[deeprybka]

Hi &

My name is Jürgen and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully.

• My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
• Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
• Perform everything in the correct order. Sometimes one step requires the previous one.
• If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
• Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
• Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
• Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.

Step 1

Please run a FRST scan. This will help us diagnose your problem.

Please download Farbar Recovery Scan Tool and save it to your Desktop.

(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)

• Start FRST with administator privileges.
• Make sure the option Addition.txt is checked and press the Scan button.
• When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
• Please copy and paste these logs in your next reply.

[AdvancedSetup]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!