Gemneye Posted July 20, 2014 ID:855445 Share Posted July 20, 2014 Hi, my Malwarebytes had a message pop up this morning that said it wouldn't allow for me to scan for rootkits. I tried restarting but nothing worked. Some assistance would be great. Link to post Share on other sites More sharing options...
deeprybka Posted July 20, 2014 ID:855450 Share Posted July 20, 2014 Hi, do you use tools like truecrypt or bitlocker? Link to post Share on other sites More sharing options...
Gemneye Posted July 20, 2014 Author ID:855451 Share Posted July 20, 2014 I was reading through a lot of threads and noticed that was a common question. Bitlocker is on my computer after a quick search but I do not use it at all. Link to post Share on other sites More sharing options...
deeprybka Posted July 20, 2014 ID:855452 Share Posted July 20, 2014 Step 1 Please run a FRST scan. This will help us diagnose your problem. Please download Farbar Recovery Scan Tool and save it to your Desktop. (If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)Start FRST with administator privileges.Make sure the option Addition.txt is checked and press the Scan button.When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.Please copy and paste these logs in your next reply. Link to post Share on other sites More sharing options...
Gemneye Posted July 20, 2014 Author ID:855455 Share Posted July 20, 2014 Done Addition.txtFRST.txt Link to post Share on other sites More sharing options...
Gemneye Posted July 20, 2014 Author ID:855543 Share Posted July 20, 2014 It's actually OK now. Do you know why something like this popped up even though I'm not using bitlocker? Link to post Share on other sites More sharing options...
deeprybka Posted July 21, 2014 ID:855768 Share Posted July 21, 2014 Hi, I am in discussion with my colleagues, please be patient. Link to post Share on other sites More sharing options...
Gemneye Posted July 21, 2014 Author ID:855858 Share Posted July 21, 2014 No problem. Link to post Share on other sites More sharing options...
deeprybka Posted July 22, 2014 ID:856368 Share Posted July 22, 2014 Hi, occurs this problem every time when you try to run a rootkit scan? Link to post Share on other sites More sharing options...
Gemneye Posted July 22, 2014 Author ID:856381 Share Posted July 22, 2014 Not anymore. Before when I booted up my computer it would give the message that I couldn't scan for rootkits. Link to post Share on other sites More sharing options...
deeprybka Posted July 22, 2014 ID:856387 Share Posted July 22, 2014 OK, issue is resolved? Link to post Share on other sites More sharing options...
Gemneye Posted July 22, 2014 Author ID:856388 Share Posted July 22, 2014 Yes, but would you know why it would do something like this? Link to post Share on other sites More sharing options...
deeprybka Posted July 22, 2014 ID:856404 Share Posted July 22, 2014 You've got me stumped... Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 29, 2014 Root Admin ID:859553 Share Posted July 29, 2014 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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