Computer freezes then reboots when running MalwareBytes scan.

[rhill]

Howdy, 

My computer recently has been having some major issues; I am waiting until I can afford a new computer, so this is on it's last legs. It does not pass the SMART test when booting up (I wanted to add that as a disclaimer). I have to go to the bios, then exit without saving changes and then I can boot into Windows 7. I'm not sure if that will have an effect on MWB or not, as everything else seems to run just fine.

 

When I run malwarebytes, it scans, and gets about halfway and then my computer will get very very slow (the mouse will move only a couple centimeters (crawling so slowly) then freeze and reboot.

 

I'm not sure if that has to do with some other technical issue on my laptop or with a particular malware issue.

 

I'd love advice, thanks!

 

Russ

[gringo_pr]

Hello

We are very sorry for the delay in responding to your request, If you are still in need of assistance please let me know and I will get started in helping you with your request.

Regards,

Gringo

Malwareremoval

Malwarebytes

[gringo_pr]

Hello

48 Hour bump

It has been more than 48 hours since my last post.

• do you still need help with this?
• do you need more time?
• are you having problems following my instructions?
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

[gringo_pr]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!