Jump to content

How To Stop a Malware Detected Popup


Recommended Posts

I have a Malware Detected pop up constantly running in the lower right corner and when I click on the x nothing happens. It does not give me any options as to what to do with the threat. When I click on it it opens Application logs where I can view the logs but how do I stop this pop up? It's very annoying! 

Link to post
Share on other sites

Hi:
 
Does the notification look like the attached screenshot (IOW, no options to deal with it)?

If so, then the item detected would have been automatically quarantined:

Malware has been detected as a function of real-time protection. You have chosen to exercise the auto-quarantine capability when malware has been detected, so the offending software has been moved to quarantine and modified so that it may not cause any damage to your computer.
http://www.malwarebytes.org/support/guides/mbam/

 

You can open the dashboard > History > Quarantine to see what is there.

 

In any event, it sounds as if you could be infected.
While you can post the protection log here for a preliminary review (let us know if you need help with that), we don't work on malware related issues here, in this sub-section of the forum.
 
So, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
A malware analyst will guide you through the scanning and cleanup process.

Thanks,

post-29793-0-47944800-1405790361_thumb.p

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.