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Infection - mypc backup (WINRAR) package

ckretmsage
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MrCharlie

MrCharlie

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Welcome to the forum.

General P2P/Piracy Warning:

 

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

2. If you have illegal/cracked software (MS Office, Adobe Products), cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

Please run a Quick Scan with Malwarebytes

For Malwarebytes ver: 1.75

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

For Malwarebytes 2.0, please run a Threat Scan

Click on Settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware

Same for PUM (Potentially Unwanted Modifications)

Quarantine all that's found

Then.......

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Wait for the Prescan to finish

Click Scan to scan the system.

When the scan completes > Don't Fix anything! > Click on the Report Button and post the Report back here.

Don't run any other options, they're not all bad!!!!!!!

RogueKiller logs will also be located here:

%programdata%/RogueKiller/Logs <-------W7

C:\Documents and Settings\All Users\Application Data\RogueKiller\Logs <-------XP

(please don't put logs in code or quotes and use the default font)

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running. Create a new restore point

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

If I don't respond within 24 hours, please send me a PM

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ckretmsage

ckretmsage

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1. Malwarebytes - setting checked and scan came back clean. Although the My Backup popped up while running the scan. 

 

2. I then went to create a restore point as described at the end of the post. I messed up and did a restore instead from 7/14/2014. 

 

This restore went back to before I installed the malware. The pop up has not returned.

I think it is clean now but will proceed anyway.

 

3. Roguekiller report: 

 


RogueKiller V9.2.3.0 (x64) [Jul 11 2014] by Adlice Software





 

Operating System : Windows 8.1 (6.3.9200 ) 64 bits version

Started in : Normal mode

User : Jeremy [Admin rights]

Mode : Scan -- Date : 07/19/2014  09:54:10

 

¤¤¤ Bad processes : 0 ¤¤¤

 

¤¤¤ Registry Entries : 6 ¤¤¤

[PUM.Policies] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0  -> FOUND

[PUM.Policies] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0  -> FOUND

[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> FOUND

[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> FOUND

[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> FOUND

[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> FOUND

 

¤¤¤ Scheduled tasks : 0 ¤¤¤

 

¤¤¤ Files : 0 ¤¤¤

 

¤¤¤ HOSTS File : 0 ¤¤¤

 

¤¤¤ Antirootkit : 0 (Driver: LOADED) ¤¤¤

 

¤¤¤ Web browsers : 0 ¤¤¤

 

¤¤¤ MBR Check : ¤¤¤

+++++ PhysicalDrive0: OCZ-VERTEX3 MI +++++

--- User ---

[MBR] b5afdec9079daaf424e45b6aea515917

[bSP] 1735d4c0a86df1ba78807b36eb422c89 : Empty MBR Code

Partition table:

0 - [XXXXXX] UNKNOWN (0x0) [VISIBLE] Offset (sectors): 1 | Size: 2097152 MB

User = LL1 ... OK

User = LL2 ... OK

 

+++++ PhysicalDrive1: ST31000528AS +++++

--- User ---

[MBR] ec3982a22580e376334af72bfd3a9359

[bSP] 9e037b3aaf3610cb5c6b412508dc0108 : Windows Vista/7/8 MBR Code

Partition table:

0 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 953867 MB

User = LL1 ... OK

User = LL2 ... OK

 

+++++ PhysicalDrive2: ST2000DM001-1CH164 +++++

--- User ---

[MBR] 1b134f15d401692fac518311beb3e885

[bSP] 94abe73a9d5ea971835b5669839d6f1f : Windows Vista/7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 1907727 MB

User = LL1 ... OK

User = LL2 ... OK

 

 

============================================

RKreport_SCN_07182014_192128.log - RKreport_SCN_07192014_094425.log - RKreport_SCN_07192014_094617.log

 

 

I will have to install Malwarebytes again to run another scan if needed, the system restore was before it was installed. 

 

Thank you again for all of your help. Please let me know the next steps. 

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MrCharlie

MrCharlie

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Looks pretty good, I suggest you complete these steps to ensure you're clean:

Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe.

Run FRST.exe/FRST64.exe and click Fix only once and wait

The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

Then............

Please download AdwCleaner from HERE or HERE to your desktop.

  • Double click on AdwCleaner.exe to run the tool.

    Vista/Windows 7/8 users right-click and select Run As Administrator

  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are either adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
MrC
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ckretmsage

ckretmsage

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I don't see anything I need : 

 

# AdwCleaner v3.216 - Report created 20/07/2014 at 12:37:48
# Updated 17/07/2014 by Xplode
# Operating System : Windows 8.1 Pro  (64 bits)
# Username : Jeremy - THE-HUB
# Running from : C:\Users\Jeremy\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Users\Jeremy\AppData\Local\Conduit
Folder Deleted : C:\Users\Jeremy\AppData\Local\Temp\AirInstaller
Folder Deleted : C:\Users\Jeremy\AppData\Local\Temp\OCS
Folder Deleted : C:\Users\Jeremy\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Jeremy\AppData\Roaming\DesktopIconForAmazon
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Search.lnk
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKCU\Software\OCS
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DesktopIconAmazon
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17126
 
 
-\\ Google Chrome v36.0.1985.125
 
[ File : C:\Users\Jeremy\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted [Extension] : booedmolknjekdopkepjjeckmjkdpfgl
Deleted [Extension] : flpcjncodpafbgdpnkljologafpionhb
Deleted [Extension] : kheelobnibmchifldedamogdmhemfjio
 
*************************
 
AdwCleaner[R0].txt - [1531 octets] - [20/07/2014 11:51:29]
AdwCleaner[s0].txt - [1435 octets] - [20/07/2014 12:37:48]
 
########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [1495 octets] ##########
 
Thank you again. 
 

Fixlog.txt

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MrCharlie

MrCharlie

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OK..Looks Good,

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!
MrC
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ckretmsage

ckretmsage

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 Results of screen317's Security Check version 0.99.86  

   x64 (UAC is enabled)  

 Internet Explorer 11  

``````````````Antivirus/Firewall Check:`````````````` 

 Windows Firewall Enabled!  

Windows Defender   

 WMI entry may not exist for antivirus; attempting automatic update. 

`````````Anti-malware/Other Utilities Check:````````` 

 Java 7 Update 65  

 Google Chrome 35.0.1916.153  

 Google Chrome 36.0.1985.125  

````````Process Check: objlist.exe by Laurent````````  

 Windows Defender MSMpEng.exe 

 Windows Defender MpCmdRun.exe   

`````````````````System Health check````````````````` 

 Total Fragmentation on Drive C:  % 

````````````````````End of Log`````````````````````` 

 

 

Again, I have not re installed MalwareBytes again after restore point. 
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AdvancedSetup

AdvancedSetup

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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