After Install CS6 computer Crash

[candylovergirl]

Hi

 

After Install CS6 MBAM crash, it is a known issue?

 

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    mbam.exe
  Application Version:    1.0.0.532
  Application Timestamp:    53518532
  Fault Module Name:    kernel32.dll
  Fault Module Version:    6.0.6002.18881
  Fault Module Timestamp:    51da3e27
  Exception Code:    c0000142
  Exception Offset:    00009f5d
  OS Version:    6.0.6002.2.2.0.768.3
  Locale ID:    1033
  Additional Information 1:    9d13
  Additional Information 2:    1abee00edb3fc1158f9ad6f44f0f6be8
  Additional Information 3:    9d13
  Additional Information 4:    1abee00edb3fc1158f9ad6f44f0f6be8

 

PLMK

 

Thanks

Camelia

 

[Firefox]

Hello candylovergirl,

You seem to have several topics covering different but similar issues. It is hard to help without you posting any logs. In order for us to help you, you need to help us and post the required logs.

Let's try this first....

• Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
• If that does not correct the issue, then please read the following and post back the 3 requested logs - Diagnostic Logs

  (the three files should be CheckResults.txt, FRST.txt and Addition.txt)

• NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

Thank You,

Firefox