how to get rid of pup.optional.spigot.a ?

[tacocastle50]

mbam came up with it so quarantined it and deleted it then scanned again everytime i do it just comes back.

 

 

FRST_17-07-2014_06-53-13.txt

Addition.txt

[tacocastle50]

can anyone help?

[tacocastle50]

bump.  did i not post the right stuff or something?how come noone answers?

[AdvancedSetup]

You posted back to your own topic and missed the part about waiting up to 48 hours for a reply

 

Please read the following and be patient. If no one has replied by Tomorrow night then send me a private message with the link to this topic and I'll review for you.

I'm infected - What do I do now?

 

Thank you

[tacocastle50]

i sent you a pm

[AdvancedSetup]

Please read the following and post back the logs when ready and we'll see about getting you cleaned up.

General P2P/Piracy Warning:
 
 

 

If you're using

Peer 2 Peer

software such as

uTorrent, BitTorrent

or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have

illegal/cracked software, cracks, keygens etc

. on the system, please remove or uninstall them now and read the policy on

Piracy

.

 
Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed please print out these instructions.

• Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
• If the log is too large then you can use attachments by clicking on the More Reply Options button.
• Please enable your system to show hidden files: How to see hidden files in Windows
• Make sure you're subscribed to this topic:
  
  • Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly
    

  [*]Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive [*]Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you. [*]The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone. [*]Perform everything in the correct order. Sometimes one step requires the previous one. [*]If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue. [*]You can check here if you're not sure if your computer is 32-bit or 64-bit [*]Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners. [*]When we are done, I'll give you instructions on how to cleanup all the tools and logs [*]Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that. [*]Your topic will be closed if you haven't replied within 3 days [*](If I have not responded within 24 hours, please send me a Private Message as a reminder)
  

 
STEP 0
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes
so that your normal security software can then run and clean your computer of infections.
When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies
that stop us from using certain tools. When finished it will display a log file that shows the processes that were
terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot
your computer as any malware processes that are configured to start automatically will just be started again.
Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.
 

Link 1

Link 2

• On Windows XP double-click on the Rkill desktop icon to run the tool.
• On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
• A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
• If not, delete the file, then download and use the one provided in Link 2.
• If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
• If the tool does not run from any of the links provided, please let me know.
• Do not reboot the computer, you will need to run the application again.
  

STEP 01
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

• Please download ERUNT from one of the following links: Link1 | Link2 | Link3
• ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
• Double click on erunt-setup.exe to Install ERUNT by following the prompts.
• NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
• Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
• Choose a location for the backup.
  
  • Note: the default location is C:\Windows\ERDNT which is acceptable.
    

  [*]Make sure that at least the first two check boxes are selected. [*]Click on OK [*]Then click on YES to create the folder. [*]Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe
  

STEP 02
Please run a Threat Scan with MBAM.  If you're unable to run or complete the scan as shown below please see the following:  MBAM Clean Removal Process 2x
When reinstalling the program please try the latest version.

Right click and choose "Run as administrator" to open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.
 
 
STEP 03
Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

• RogueKiller 32-bit | RogueKiller 64-bit
• Quit all running programs.
• For Windows XP, double-click to start.
• For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
• Read and accept the EULA (End User Licene Agreement)
• Click Scan to scan the system.
• When the scan completes Close the program > Don't Fix anything!
• Don't run any other options, they're not all bad!!
• Post back the report which should be located on your desktop.
  

Thank you
 

[tacocastle50]

thank you! here are the logs of everything i think

 

Rkill.txt

RKreport_SCN_07212014_231840.log

mbam-log-2014-07-21 (22-52-49).xml

[AdvancedSetup]

Please go ahead and run through the following steps and post back the logs when ready.
 
STEP 04
Please download Junkware Removal Tool to your desktop.

• Shutdown your antivirus to avoid any conflicts.
• Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next reply message
• When completed make sure to re-enable your antivirus
  

STEP 05
Lets clean out any adware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

• Double click on AdwCleaner.exe to run the tool.
  Vista/Windows 7/8 users right-click and select Run As Administrator
• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• When it's done you'll see: Pending: Please uncheck elements you don't want removed.
• Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
• Look over the log especially under Files/Folders for any program you want to save.
• If there's a program you may want to save, just uncheck it from AdwCleaner.
• If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
• If you're ready to clean it all up.....click the Clean button.
• After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
• Copy and paste the contents of that logfile in your next reply.
• A copy of that logfile will also be saved in the C:\AdwCleaner folder.
• Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
• To restore an item that has been deleted:
• Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
  

STEP 06
Please open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkits, Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button. Remove any threats found
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.


STEP 07


Please go here to run the online antivirus scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
• Tick the box next to YES, I accept the Terms of Use.
• Click Start
• When asked, allow the activex control to install
• Click Start
• Make sure that the option Remove found threats is unticked
• Click on Advanced Settings and ensure these options are ticked:
  
  • Scan for potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth Technology
    

  
  [*]Click Scan [*]Wait for the scan to finish [*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic.
  

STEP 08
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press the Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
• The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.
  

[tacocastle50]

heres the new logs,eset didnt find anything so no log and i already had farbar from my first post making this topic so the new scan didnt have the addition .txt one hope thats ok. Thanks for the help thus far 

JRT.txt

AdwCleanerS3.txt

mbam log.txt

FRST_22-07-2014_20-05-45.txt

[AdvancedSetup]

Please download the correct version of SystemLook for your computer and save it to your desktop.
You can check here if you're not sure if your computer is 32-bit or 64-bit

SystemLook 32-bit x86 | or | SystemLook 64-bit x64

• If using Windows XP just double click on SystemLook.exe to run it.
• For all other versions of Windows, right click over SystemLook.exe or SystemLook_x64.exe and choose Run as administrator to run it
• Copy the contents of the following code box into the main text field - including the colon characters.
  

  :filefind*spigot*:folderfind*spigot*:regfindspigot

• Click the Look button to start the scan
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
• Note: The log can also be found on your Desktop named SystemLook.txt
  

 

[tacocastle50]

here it is

SystemLook.txt

[AdvancedSetup]

Please save the attached file to your computer and then extract the registry file inside. Double click on it to merge the fix telling the alert that yes you want to make the merge in the Registry.  Then restart your computer and let me know if you still see Spigot or not.

 

 

removespigotentry.zip

[tacocastle50]

i think i still have it or maybe just some of it lol,i did the system look again attached it.

 

SystemLook 30.07.11 by jpshortstuff

Log created at 18:34 on 24/07/2014 by fredly

Administrator - Elevation successful

 

========== filefind ==========

 

Searching for "*spigot*"

C:\Users\fredly\AppData\Roaming\Microsoft\Windows\Recent\removespigotentry.lnk --a---- 564 bytes [22:27 24/07/2014] [22:27 24/07/2014] E0919A59C32BC10B963D1C11237C48F1

C:\Users\fredly\Desktop\removespigotentry.zip --a---- 557 bytes [22:26 24/07/2014] [22:26 24/07/2014] 9DE51148635D145866003D3488D4BB8A

 

========== folderfind ==========

 

Searching for "*spigot*"

No folders found.

 

========== regfind ==========

 

Searching for "spigot"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]

"C:\Program Files (x86)\Common Files\Spigot\Search Settings\"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]

"C:\Program Files (x86)\Common Files\Spigot\"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]

"C:\Program Files (x86)\Common Files\Spigot\GC\"=""

 

-= EOF =-

[AdvancedSetup]

Just old registry entries that are orphan. Please run this which will most certainly come back and say it could not find it.

 

 

Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.
 

fixlist.txt

[tacocastle50]

i ran the fixlist then a mbam and mbam still shows it the same place its been popping up

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 24-07-2014 01

Ran by fredly at 2014-07-25 05:18:36 Run:1

Running from C:\Users\fredly\Desktop

Boot Mode: Normal

==============================================

 

Content of fixlist:

*****************

C:\Program Files (x86)\Common Files\Spigot

*****************

 

"C:\Program Files (x86)\Common Files\Spigot" => File/Directory not found.

 

==== End of Fixlog ====

[AdvancedSetup]

Yes because those entries are in the Registry. Just wanted to show they're of no danger. Odd that MBAM isn't correcting the entry though.

Please save the attached file to your system then extract the file from the zip file an double-click it to merge it into the registry.  Then say YES it's okay to merge it.

Then scan with MBAM again and it should come back clean this time.

 

removespigotentry2.zip

[tacocastle50]

just ran it after putting in that removespigotentry2 thing and mbam still comes up with it,i attached the mbam log same as the other ones dunno why this wont go away,stubborn thing 

mbam spigot log.txt

[AdvancedSetup]

Let me check with development and get back to you on this.

[tacocastle50]

its not something bad though right?from what ive read just seems like a kind of adware?

[AdvancedSetup]

No it's pretty benign and not a big issue

[tacocastle50]

any news?

[tacocastle50]

so will i be able to get it off my pc?is it safe you think to make purchases?.whenever something like this happens i always hold off on using it for buying stuff,usually for the best lol

[AdvancedSetup]

They say it's because you're not cleaning Chrome properly. Please review the following links on either cleaning or uninstalling and removing all personal data from Google Chrome.

 

You need to reset your Chrome as the tools cannot do that for us very well.
Please read and reset based on the documents listed below.

Chrome - Reset browser settings

Chrome: Set your homepage
Chrome: Delete your cache and other browser data
Chrome: Review and Uninstall extensions
Chrome: Review Plug-ins for possible removal or update
 

 

Start by disabling Sync
How To Delete Your Google Chrome Browser Sync Data
Chrome - Reset browser settings
If that fails then Uninstall Google Chrome and do not reinstall until sure the system is clean.
 

 

[tacocastle50]

SWEET! i found the sucker,it was in the chrome appearance settings as a homepage the home page was google but underneath was a yahoo. something rather spigot wich i deleted cleared cache etc and did a mbam scan and finally came back clean!. is there any other scans ya want me to rerun to make sure or ya think im good now? and can i get rid of all these things you had me download remove spigot zip folders,rkill,rogue killer,jrt,frst64,adwcleaner,erunt...etc?or do i still need them.

[AdvancedSetup]

At this time there are no more signs of an infection on your system.
However if you are still seeing any signs of an infection please let me know.

Let's go ahead and remove the tools and logs we've used during this process.

Most of the tools used are potentially dangerous to use unsupervised or if ran at the wrong time.
They are often updated daily so if you went to use them again in the future they would be outdated anyways.

The following procedures will implement some cleanup procedures to remove these tools.
 
Download Delfix from here and save it to your desktop. (you may already have this)

• Ensure Remove disinfection tools is checked.
• Click the Run button.
• Reboot
  

Any other programs or logs that are still remaining, you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

Note:
If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.
 
 
If there are any other left over Folders, Files, Logs then you can delete them on your own.
 
Please visit the following link to see how to delete old System Restore Points. Please delete all of them and create a new one at this time.
How to Delete System Protection Restore Points in Windows 7 and Windows 8

Remove all but the most recent Restore Point on Windows XP


As Java seems to get exploited on a regular basis I advise not using Java if possible but to at least disable java in your web browsers
How do I disable Java in my web browser? - Disable Java

A lot of reading here but if you take the time to read a bit of it you'll see why/how infections and general damage are so easily inflicted on the computer. There is also advice on how to prevent it and keep the system working well. Don't forget about good, solid backups of your data to an external drive that is not connected except when backing up your data. If you leave a backup drive connected and you do get infected it can easily damage, encrypt, delete, or corrupt your backups as well and then you'd lose all data.
Nothing is 100% bulletproof but with a little bit of education you can certainly swing things in your favor.

• How Malware Spreads - How did I get infected
• Best Practices for Safe Computing - Prevention of Malware Infection
• Avoiding those unwanted free applications
• A close look at how Oracle installs deceptive software with Java updates
• IAC / Ask.com toolbars
• Malwarebytes Unpacked Blog
  

If you're not currently using Malwarebytes Premium then you may want to consider purchasing the product which can also help greatly reduce the risk of a future infection.