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Can't Load MBAM


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Let me first start with the background of this issue.  I got one of those viruses stating I had to pay X amount of pesos in 48 hours or else.  It was all in Spanish so really could not read it properly.  I tried to run MB but it would not run.  I went into Safe Mode and restored my machine to an earlier date and got rid of the virus popup screen.  Tried to run MB and it still would not work.  Uninstalled it and tried to reinstall and it will not even let me through to the purchased version.  It will let me download the free version but it will not run.  So clearly there is still something left on my machine blocking it.  Now what?????????

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Hello and Welcome to Malwarebytes

Being that you are probably infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Thank you

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