malopr Posted July 16, 2014 ID:853763 Share Posted July 16, 2014 Here are the logs unable to copy and paste so the two files are attachedFRST.txtAddition.txt Link to post Share on other sites More sharing options...
Firefox Posted July 16, 2014 ID:853768 Share Posted July 16, 2014 Hello and Lets try the steps below, and it the fresh install does not work, also provide the mbam-check log. Let's try this first....Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2xThe steps above will more than likely get your Malwarebytes working, that being said, your logs do show signs of an infection and perhaps it would be best to have someone help you get it cleaned up. Being that you are probably infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware. Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers Thank you Thank You, Firefox Link to post Share on other sites More sharing options...
malopr Posted July 16, 2014 Author ID:853770 Share Posted July 16, 2014 Already did the uninstall with the clean removal and reinstalled still the same problemattached is the check logthank you so much for such a fast responce CheckResults.txt Link to post Share on other sites More sharing options...
Firefox Posted July 17, 2014 ID:853821 Share Posted July 17, 2014 Well if that did not fix your issue then it could be the malware that is on your computer. You will have to get that resolved first.... Being that you are probably infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware. Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers Thank you Link to post Share on other sites More sharing options...
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