MBAM (Premium) 2.0.2.1012 suddenly stopped working

[TFU_2014]

I run Malwarebytes Anti-Malware (Premium) 2.0.2.1012 on Windows 7 Home Premium, and lately, it suddenly stopped working in the middle of the session without any apparent reason. It's happening quite often. 

 

Any explanation, solution to this problem.

[daledoc1]

Hello and , @TFU_2014:

 

It's hard to say what's happening without a bit more information, e.g. whether it "stopped working" while scanning, or while updating or while something else is going on.

A couple of easy things to check:
>>First, please be sure your system date/time are correct.
>>Then, please be sure that your AV and firewall both give MBAM full permissions. It's possible that your AV or firewall might be treating the new build as a new program and may be blocking it -- the files that need to be excluded can be found HERE. Please post back if you need help with that.
>>Also, please check to be sure there are no "Detected Threats" that need to be dealt with first, as this can prevent the program from updating: Click the "Scan" button at the top of the dashboard and verify that there are no detected threats (especially PUPs or PUMs) awaiting your actions.
>> Finally, you might want to start with the advice in this pinned topic >>HERE<< -- we don't have enough info about your system yet to know if it will work for you (but it won't hurt).

If those suggestions don't resolve your issue:

• Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
• If that does not correct the issue, then please read the following and post back attached to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)
• NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

Please let us know how it goes.

Thanks,