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malwarebytes wont start

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hay all,i've had malwarenytes installed on my pc for several months now without any issues but today i've tried to start the program without success.when i click on the icon it asks me if i wish to run the program.when i click yes nothing happens.i've triedmany times & the same thing happens. i'm running win 7 on an i7-3440.any assistance would be warmly welcome

                                  thanks phil

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Hello and :welcome: :

Let's start with some routine troubleshooting, please:

  • Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
  • If that does not correct the issue, then please read the following and post back attached to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)
  • NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

Please let us know how it goes.


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