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MBAM Shutting down


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I just ordered and paid for the 'Premium' version, after my free trial expired.

I was checking boxes in the 'Settings' page, clicked 'saved changes', and the laptop crashed.

I restarted the computer, uninstalled Malware, and reinstalled the program.

Now the program will not even launch:  I cannot even get the dashboard page.

I am not a programmer, and the solutions that you've posted look complicated and involved.

Please explain what is going on, why this is happening, and what the best, simplest fix to this is.

What is going on is unacceptable.

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Hi, and :welcome: , JBK65:

Sorry to hear you are having issues.

Each computer is unique.

Problems that sound "the same" most often are not.

The same is true for solutions.

They most often need to be individualized.

It is less confusing for everyone if we try to stick to "one user per topic".

Please start a NEW, SEPARATE topic using the cjfj.png button.

The staff and experts will be able to more easily provide both you and the OP with individual help to get you both up and running.

Thanks for your patience and understanding,

Firefox

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