Jump to content

If infected system - how to scan C: drive versus external portable harddrive

Recommended Posts

So, computer is running SUPER slow so I'm just starting the process to figure it out. I have an external/portable hard drive (toshiba) that I use to back-up files. So many of these are files that are on my computer AND also my external drive.  In order to best start the 'detective work' on my system, should I disable the external drive completely so it's not even connected to my system and then start from there. Meaning, try to get my 'system clean' and then once that's done - start with re-attachingt the external/portable drive? I know that there are abilities to 'select' which drive to scan but I'm thinking if one is infected and the other isn't - would it be smart to separate and start the process of figure out the infection.

Thoughts? Thank you so much in advance - help is so greatly appreciated.




Windows 7

Malwarebytes 1.75

Link to post
Share on other sites

Hello and Welcome to Malwarebytes

Being that you suspect your infected, and your seeking help, it would probably be best to have an expert help you with the clean up process.

Being that you are probably infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Also, there is no need to start other topics in this section of the forum until you have been give the all clear by the experts, all these questions should be directed to the expert that will assist you once you start a topic in the correct section HERE

Thank you

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.