MB Premium 2.0.2.1012 Blocks Dialup Access

[ho72]

During a broadband provider outage I tried to fire up my old dialup connection. While my computer connected just fine, I was unable to access the Internet through either of my browsers (Opera and IE). I finally discovered that Malwarebytes was the culprit. Exiting the program immediately solved the issue. Upon restarting MB, the problem returned.

 

I eventually found that disabling Malicious Website Protection would also permit my computer to connect. So, how do I fix this?

 

Thanks.

[Firefox]

Hello and

Let's try this first....

• Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
• If that does not correct the issue, then please read the following and post back the 3 requested logs - Diagnostic Logs

  (the three files should be CheckResults.txt, FRST.txt and Addition.txt)

• NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

Thank You,

Firefox

[ho72]

Thanks for the quick response. I won't have time this evening to test out your suggestions but I will do it ASAP and report back. Thanks again.

[Firefox]

No Problem, let us know if it worked on not..

[ho72]

OK, I ran the cleaner but when I click on your link to download MB I get

 

This webpage is not available

[daledoc1]

Hi:

 

Until @Firefox returns, this link works for me just now to download the Malwarebytes Anti-Malware (MBAM) installer: http://www.malwarebytes.org/mwb-download/

 

Please let us know if this works, as you follow the tutorial for the clean reinstall.

Thanks!

[ho72]

Got it. Thanks.

[ho72]

The reinstall did not work. Logs are attached in a zip archive. Thanks.

Log Files.zip

[Firefox]

Well we would really like to help you further if we could but since the logs show that this computer has entries designed to steal and/or pirate software we will not be able to assist you without you removing any pirated software.

This topic will be closed due to evidence of cracked or pirated software on this system.

Piracy Policy


Thank you

[AdvancedSetup]

Topic has been reopened. User has license for some product but is using an unapproved method of controlling software.