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  • Root Admin

Okay, let's go ahead and run some other scans and cleanup routines

Please read the following and post back the logs when ready and we'll see about getting you cleaned up.

General P2P/Piracy Warning:
 
 

 
If you're using
Peer 2 Peer
software such as
uTorrent, BitTorrent
or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have
illegal/cracked software, cracks, keygens etc
. on the system, please remove or uninstall them now and read the policy on
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.



 
Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed please print out these instructions.
  • Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
  • If the log is too large then you can use attachments by clicking on the More Reply Options button.
  • Please enable your system to show hidden files: How to see hidden files in Windows
  • Make sure you're subscribed to this topic:
    • Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

    [*]Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive [*]Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you. [*]The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone. [*]Perform everything in the correct order. Sometimes one step requires the previous one. [*]If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue. [*]You can check here if you're not sure if your computer is 32-bit or 64-bit [*]Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners. [*]When we are done, I'll give you instructions on how to cleanup all the tools and logs [*]Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that. [*]Your topic will be closed if you haven't replied within 3 days [*](If I have not responded within 24 hours, please send me a Private Message as a reminder)


 
STEP 0
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes
so that your normal security software can then run and clean your computer of infections.
When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies
that stop us from using certain tools. When finished it will display a log file that shows the processes that were
terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot
your computer as any malware processes that are configured to start automatically will just be started again.
Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.
 


Link 2

  • On Windows XP double-click on the Rkill desktop icon to run the tool.
  • On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
  • Do not reboot the computer, you will need to run the application again.

STEP 01
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.
  • Please download ERUNT from one of the following links: Link1 | Link2 | Link3
  • ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
  • Double click on erunt-setup.exe to Install ERUNT by following the prompts.
  • NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
  • Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
  • Choose a location for the backup.
    • Note: the default location is C:\Windows\ERDNT which is acceptable.

    [*]Make sure that at least the first two check boxes are selected. [*]Click on OK [*]Then click on YES to create the folder. [*]Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe


STEP 02
Please run a Threat Scan with MBAM.  If you're unable to run or complete the scan as shown below please see the following:  MBAM Clean Removal Process 2x
When reinstalling the program please try the latest version.

Right click and choose "Run as administrator" to open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.
 
 
STEP 03
Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

  • RogueKiller 32-bit | RogueKiller 64-bit
  • Quit all running programs.
  • For Windows XP, double-click to start.
  • For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
  • Read and accept the EULA (End User Licene Agreement)
  • Click Scan to scan the system.
  • When the scan completes Close the program > Don't Fix anything!
  • Don't run any other options, they're not all bad!!
  • Post back the report which should be located on your desktop.


Thank you
 

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I did all of the requested steps.  Mbam wouldn't let me update, but here are the roguekiller results:

 

RogueKiller V9.2.4.0 (x64) [Jul 11 2014] by Adlice Software
 
Operating System : Windows 8.1 (6.3.9200 ) 64 bits version
Started in : Normal mode
User : Jessica [Admin rights]
Mode : Scan -- Date : 07/29/2014  09:05:17
 
¤¤¤ Bad processes : 0 ¤¤¤
 
¤¤¤ Registry Entries : 10 ¤¤¤
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{E749224B-6AB3-4438-8228-838FD66382DF} | DhcpNameServer : 100.100.22.24  -> FOUND
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{E749224B-6AB3-4438-8228-838FD66382DF} | DhcpNameServer : 100.100.22.24  -> FOUND
[PUM.Policies] (X64) HKEY_USERS\S-1-5-21-3498190754-3230192529-2156594845-1002\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableRegistryTools : 0  -> FOUND
[PUM.Policies] (X64) HKEY_USERS\S-1-5-21-3498190754-3230192529-2156594845-1002\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableTaskMgr : 0  -> FOUND
[PUM.Policies] (X86) HKEY_USERS\S-1-5-21-3498190754-3230192529-2156594845-1002\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableRegistryTools : 0  -> FOUND
[PUM.Policies] (X86) HKEY_USERS\S-1-5-21-3498190754-3230192529-2156594845-1002\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableTaskMgr : 0  -> FOUND
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> FOUND
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> FOUND
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> FOUND
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> FOUND
 
¤¤¤ Scheduled tasks : 0 ¤¤¤
 
¤¤¤ Files : 0 ¤¤¤
 
¤¤¤ HOSTS File : 0 ¤¤¤
 
¤¤¤ Antirootkit : 0 (Driver: LOADED) ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0:  ST500LT012-1DG14 SATA Disk Device +++++
--- User ---
[MBR] 651c0a60f453e1064257af99d9e62741
[bSP] ceb2134793fbeb842f10e973b4affb7d : Empty MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0x0) [VISIBLE] Offset (sectors): 1 | Size: 2097152 MB
User = LL1 ... OK
User = LL2 ... OK
 
 
============================================
RKreport_SCN_07192014_074251.log - RKreport_SCN_07192014_082437.log
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  • Root Admin

Great, thanks.  Please go ahead and run through the following steps and post back the logs when ready.
 
STEP 04
Please download Junkware Removal Tool to your desktop.

  • Shutdown your antivirus to avoid any conflicts.
  • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next reply message
  • When completed make sure to re-enable your antivirus


STEP 05
Lets clean out any adware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.


STEP 06
Please open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkits, Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button. Remove any threats found
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.


STEP 07
button_eos.gif

Please go here to run the online antivirus scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings and ensure these options are ticked:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology


    [*]Click Scan [*]Wait for the scan to finish [*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic.


STEP 08
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

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Hi Ron,

 

I still can't get MBAM to update.  Other than that, here are the results of the scans you requested. I put them both on one post.  I have to put the farbar results in another reply because it was too large.

 

Thanks!

Jessica

 

 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.1.4 (04.06.2014:1)

OS: Windows 8.1 x64

Ran by Jessica on Wed 07/30/2014 at 14:48:59.41

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Registry Values

 

 

 

~~~ Registry Keys

 

 

 

~~~ Files

 

 

 

~~~ Folders

 

 

 

~~~ Event Viewer Logs were cleared

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Wed 07/30/2014 at 17:11:57.55

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

 

# AdwCleaner v3.302 - Report created 30/07/2014 at 20:12:21

# Updated 30/07/2014 by Xplode

# Operating System : Windows 8.1  (64 bits)

# Username : Jessica - FAMILY-PC

# Running from : C:\Users\Jessica\Desktop\AdwCleaner (1).exe

# Option : Clean

 

***** [ Services ] *****

 

 

***** [ Files / Folders ] *****

 

 

***** [ Scheduled Tasks ] *****

 

 

***** [ Shortcuts ] *****

 

 

***** [ Registry ] *****

 

 

***** [ Browsers ] *****

 

-\\ Internet Explorer v11.0.9600.17126

 

 

-\\ Mozilla Firefox v30.0 (en-US)

 

[ File : C:\Users\Jessica\AppData\Roaming\Mozilla\Firefox\Profiles\jw282w8z.default\prefs.js ]

 

 

-\\ Google Chrome v36.0.1985.125

 

[ File : C:\Users\Jessica\AppData\Local\Google\Chrome\User Data\Default\preferences ]

 

 

*************************

 

AdwCleaner[R0].txt - [4535 octets] - [26/06/2014 07:15:43]

AdwCleaner[R1].txt - [1041 octets] - [30/07/2014 20:07:05]

AdwCleaner[s0].txt - [4536 octets] - [26/06/2014 07:19:36]

AdwCleaner[s1].txt - [964 octets] - [30/07/2014 20:12:21]

 

########## EOF - C:\AdwCleaner\AdwCleaner[s1].txt - [1023 octets] ##########

 

 

 

======================================================================

======================================================================

 

 

 

C:\AdwCleaner\Quarantine\C\Program Files (x86)\SearchProtect\Main\bin\CltMngSvc.exe.vir a variant of Win32/Conduit.SearchProtect.H potentially unwanted application

C:\AdwCleaner\Quarantine\C\Program Files (x86)\SearchProtect\SearchProtect\bin\cltmng.exe.vir a variant of Win32/Conduit.SearchProtect.I potentially unwanted application

C:\AdwCleaner\Quarantine\C\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC32.dll.vir a variant of Win32/Conduit.SearchProtect.H potentially unwanted application

C:\AdwCleaner\Quarantine\C\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC32Loader.dll.vir a variant of Win32/ClientConnect.A potentially unwanted application

C:\AdwCleaner\Quarantine\C\Program Files (x86)\SearchProtect\UI\bin\cltmngui.exe.vir a variant of Win32/ClientConnect.A potentially unwanted application

C:\Users\Jessica\Downloads\ccsetup413.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application

C:\Users\Jessica\Downloads\ccsetup415.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application

C:\Users\Jessica\Downloads\ErrorEND_Pro_Installer.exe probably a variant of Win32/AdWare.ErrorEND.A application

C:\Users\Jessica\Downloads\Minecraft Download Manager.exe a variant of Win32/InstallCore.BY potentially unwanted application

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I tried the net conf fix again and the same error is still popping up. When I run the replacement.bat file, the black dos net conf box flashes on and off so quickly, I can't read the paragraph of words that is inside of it.  Not sure if the box is supposed to stay on screen for more than less than a second.  I've attached a screenshot of what happens when I try to update mabam.  Hopefully the things the adwcleaner scan found yesterday don't have anything to do with this.  Sorry if this issue is frustrating; I'm definitely puzzled.  Thanks in advance!


 


Jessica


post-169015-0-65316100-1406973810_thumb.

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  • Staff

Hello Jessica,

 

I'm sorry to hear you are still having issues.  We need to collect some information for our developers.

 

Please do the following:

 
1. Press Ctrl+Shift+Esc simultaneously.
2. Click the Show processes from all users button to gain administrative rights for the Task Manager.
3. Right-click "mbam.exe". 
4. Select Create Dump File from the context menu.
5. After the dump file is created, you will be informed about location of the file (e.g. C:\Users\<user_name>\AppData\Local\Temp\<process_name>.DMP).
6. Please attach the file in this thread.
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  • Root Admin

Let me get some updated FRST logs please. Make sure you update the program and also put a  check mark in the Additions.txt check box and then run it and post back both new logs as attachments please.

 

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please copy and paste it to your reply as well.


 

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I attached the frst.txt, and copy and pasted the additional.txt  Thank you!

 

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 08-08-2014

Ran by Jessica at 2014-08-08 16:29:34

Running from C:\Users\Jessica\Downloads

Boot Mode: Normal

==========================================================

 

 

==================== Security Center ========================

 

(If an entry is included in the fixlist, it will be removed.)

 

AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

AV: avast! Antivirus (Enabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B}

AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

AS: avast! Antivirus (Enabled - Up to date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}

 

==================== Installed Programs ======================

 

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

 

4 Elements II (x32 Version: 2.2.0.98 - WildTangent) Hidden

7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)

Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)

Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.4.144 - Adobe Systems, Inc.)

Airport Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden

AMD Accelerated Video Transcoding (Version: 13.15.100.30925 - Advanced Micro Devices, Inc.) Hidden

AMD Catalyst Control Center (x32 Version: 2013.0925.645.10236 - Advanced Micro Devices, Inc.) Hidden

AMD Catalyst Install Manager (HKLM\...\{19C397A1-9C70-119F-E3BF-752C432FD217}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)

AMD Fuel (Version: 2013.0925.645.10236 - Advanced Micro Devices, Inc.) Hidden

AMD Start Now (Version: 2013.0925.645.10236 - Advanced Micro Devices, Inc.) Hidden

avast! Free Antivirus (HKLM-x32\...\Avast) (Version: 9.0.2021 - AVAST Software)

Azkend 2: The World Beneath (x32 Version: 2.2.0.98 - WildTangent) Hidden

Bejeweled 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden

Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)

Bounce Symphony (x32 Version: 2.2.0.97 - WildTangent) Hidden

Build-a-lot (x32 Version: 2.2.0.98 - WildTangent) Hidden

Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden

Catalyst Control Center Graphics Previews Common (x32 Version: 2013.0925.645.10236 - Advanced Micro Devices, Inc.) Hidden

Catalyst Control Center InstallProxy (x32 Version: 2013.0925.645.10236 - Advanced Micro Devices, Inc.) Hidden

Catalyst Control Center Localization All (x32 Version: 2013.0925.645.10236 - Advanced Micro Devices, Inc.) Hidden

CCC Help Chinese Standard (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden

CCC Help Chinese Traditional (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden

CCC Help Czech (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden

CCC Help Danish (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden

CCC Help Dutch (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden

CCC Help English (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden

CCC Help Finnish (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden

CCC Help French (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden

CCC Help German (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden

CCC Help Greek (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden

CCC Help Hungarian (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden

CCC Help Italian (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden

CCC Help Japanese (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden

CCC Help Korean (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden

CCC Help Norwegian (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden

CCC Help Polish (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden

CCC Help Portuguese (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden

CCC Help Russian (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden

CCC Help Spanish (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden

CCC Help Swedish (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden

CCC Help Thai (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden

CCC Help Turkish (x32 Version: 2013.0925.0644.10236 - Advanced Micro Devices, Inc.) Hidden

ccc-utility64 (Version: 2013.0925.645.10236 - Advanced Micro Devices, Inc.) Hidden

Cradle Of Egypt Collector's Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden

Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden

Curse at Twilight (x32 Version: 3.0.2.32 - WildTangent) Hidden

CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.5.6902 - CyberLink Corp.)

CyberLink LabelPrint (x32 Version: 2.5.5.6902 - CyberLink Corp.) Hidden

CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.6.3728 - CyberLink Corp.)

CyberLink Media Suite 10 (x32 Version: 10.0.6.3728 - CyberLink Corp.) Hidden

CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.5.3416 - CyberLink Corp.)

CyberLink Power2Go 8 (x32 Version: 8.0.5.3416 - CyberLink Corp.) Hidden

CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.2.3418 - CyberLink Corp.)

CyberLink PowerDVD 12 (x32 Version: 12.0.2.3418 - CyberLink Corp.) Hidden

CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 5.0.2.3302 - CyberLink Corp.)

CyberLink YouCam (x32 Version: 5.0.2.3302 - CyberLink Corp.) Hidden

D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden

Delicious: Emily's Childhood Memories Premium Edition (x32 Version: 3.0.2.32 - WildTangent) Hidden

DisableMSDefender (Version: 1.0.0 - Hewlett-Packard Company) Hidden

Dropbox (HKCU\...\Dropbox) (Version: 2.6.24 - Dropbox, Inc.)

Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)

ERUNT 1.1j (HKLM-x32\...\ERUNT_is1) (Version:  - Lars Hederer)

ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )

Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden

Fishdom 3: Collector's Edition (x32 Version: 3.0.2.38 - WildTangent) Hidden

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 36.0.1985.125 - Google Inc.)

Google Drive (HKLM-x32\...\{75939021-3B68-419D-8DC1-E9823BFF9658}) (Version: 1.16.7009.9618 - Google, Inc.)

Google Talk Plugin (HKLM-x32\...\{C1E3DFE7-4EAD-3E9E-A826-E06055BA5921}) (Version: 5.4.2.18903 - Google)

Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden

Governor of Poker 2 Premium Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden

Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden

House of 1000 Doors: Family Secrets (x32 Version: 2.2.0.98 - WildTangent) Hidden

HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden

HP Documentation (HKLM-x32\...\{D82B396E-A647-4C81-9DA4-C61F7BB620EC}) (Version: 1.1.0.0 - Hewlett-Packard)

HP Postscript Converter (Version: 4.5.12202 - Hewlett-Packard) Hidden

HP Recovery Manager (x32 Version: 12.00 - Hewlett-Packard) Hidden

HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.7127.4628 - Hewlett-Packard)

HP SimplePass (HKLM-x32\...\InstallShield_{314FAD12-F785-4471-BCE8-AB506642B9A1}) (Version: 8.00.57 - Hewlett-Packard)

HP SimplePass (Version: 8.00.57 - Hewlett-Packard) Hidden

HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)

HP System Event Utility (HKLM-x32\...\{DEF23826-DB71-4654-BC00-D5D6C20802EA}) (Version: 1.1.4 - Hewlett-Packard Company)

HP Utility Center (HKLM\...\{1D7EB7E7-0B5D-4A23-A383-7EF133090026}) (Version: 2.3.2 - Hewlett-Packard Company)

HP Wireless Button Driver (HKLM-x32\...\{30B2D1D8-0A07-4B71-9553-0710C5D31E35}) (Version: 1.1.2.1 - Hewlett-Packard Company)

Inst5675 (Version: 8.00.57 - Softex Inc.) Hidden

Inst5676 (Version: 8.00.57 - Softex Inc.) Hidden

Java 7 Update 65 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217065FF}) (Version: 7.0.650 - Oracle)

Java Auto Updater (x32 Version: 2.1.65.20 - Oracle, Inc.) Hidden

Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden

John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden

King Oddball (x32 Version: 3.0.2.48 - WildTangent) Hidden

Luxor Evolved (x32 Version: 2.2.0.98 - WildTangent) Hidden

Mahjongg Dimensions Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden

Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)

Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden

Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4454.1510 - Microsoft Corporation)

Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)

Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)

Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden

Movie Maker (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden

Mozilla Firefox 30.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 30.0 (x86 en-US)) (Version: 30.0 - Mozilla)

Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)

MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden

MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden

MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden

Mystery P.I. - Curious Case of Counterfeit Cove (x32 Version: 2.2.0.98 - WildTangent) Hidden

OEM Application Profile (HKLM-x32\...\{70D5F822-F4C4-33D9-7EEC-2A4AF4EA7BDC}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)

Peggle Nights (x32 Version: 2.2.0.98 - WildTangent) Hidden

Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden

Photo Gallery (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden

Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden

Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden

Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9600.29071 - Realtek Semiconductor Corp.)

Realtek Ethernet Controller All-In-One Windows Driver (HKLM-x32\...\{F7E7F0CB-AA41-4D5A-B6F2-8E6738EB063F}) (Version: 8.24.1218.2013 - Realtek)

Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7156 - Realtek Semiconductor Corp.)

REALTEK Wireless LAN Driver (HKLM-x32\...\{A5107464-AA9B-4177-8129-5FF2F42DD322}) (Version: 1.00.12.0906 - REALTEK Semiconductor Corp.)

Reimage Repair (HKLM\...\Reimage Repair) (Version: 1.6.6.4 - Reimage)

Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)

Roads of Rome 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden

swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden

Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.16.1 - Synaptics Incorporated)

Tales of Lagoona (x32 Version: 2.2.0.110 - WildTangent) Hidden

Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden

Vacation Quest™ - Australia (x32 Version: 3.0.2.32 - WildTangent) Hidden

WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)

WildTangent Games App (HP Games) (x32 Version: 4.0.10.15 - WildTangent) Hidden

Windows Live Communications Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden

Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)

Windows Live Essentials (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden

Windows Live Installer (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden

Windows Live Photo Common (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden

Windows Live PIMT Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden

Windows Live SOXE (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden

Windows Live SOXE Definitions (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden

Windows Live UX Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden

Windows Live UX Platform Language Pack (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden

Youda Jewel Shop (x32 Version: 3.0.2.32 - WildTangent) Hidden

Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden

 

==================== Custom CLSID (selected items): ==========================

 

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

 

CustomCLSID: HKU\S-1-5-21-3498190754-3230192529-2156594845-1002_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Jessica\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll (Google Inc.)

CustomCLSID: HKU\S-1-5-21-3498190754-3230192529-2156594845-1002_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\Jessica\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll (Google Inc.)

 

==================== Restore Points  =========================

 

17-07-2014 20:41:03 Windows Update

20-07-2014 18:20:06 Installed Java 7 Update 65

22-07-2014 21:37:08 Removed Java 7 Update 65

02-08-2014 23:05:56 Scheduled Checkpoint

 

==================== Hosts content: ==========================

 

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

 

2013-08-22 08:25 - 2013-08-22 08:25 - 00000824 ____A C:\WINDOWS\system32\Drivers\etc\hosts

 

==================== Scheduled Tasks (whitelisted) =============

 

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

 

Task: {05293577-D647-4185-B859-C94839A0B2E3} - System32\Tasks\Microsoft\Windows\SettingSync\NetworkStateChangeTask

Task: {0B545118-B563-42FC-8D07-B78F602FCF34} - System32\Tasks\Microsoft\Windows\WS\WSRefreshBannedAppsListTask => Rundll32.exe WSClient.dll,RefreshBannedAppsList

Task: {140260E7-1E46-4775-852E-039BEC4FA094} - System32\Tasks\Microsoft\Windows\DiskCleanup\SilentCleanup => C:\Windows\system32\cleanmgr.exe [2014-02-22] (Microsoft Corporation)

Task: {2085BF56-520D-4951-B7C0-DF34AF90CC6A} - System32\Tasks\Microsoft\Windows\Sysmain\WsSwapAssessmentTask => Rundll32.exe sysmain.dll,PfSvWsSwapAssessmentTask

Task: {2C9C0C6C-2A74-46F2-858A-4389D253EAD0} - System32\Tasks\Microsoft\Windows\Sysmain\HybridDriveCachePrepopulate

Task: {317ACB8E-FF4A-41D6-8A6A-D962E5C44371} - System32\Tasks\Reimage Reminder => C:\Program Files\Reimage\Reimage Repair\ReimageReminder.exe

Task: {352E6CA0-7314-4DF4-89C4-682368D80D57} - System32\Tasks\Microsoft\Windows\Workplace Join\Automatic-Workplace-Join => C:\Windows\System32\AutoWorkplace.exe [2013-08-22] (Microsoft Corporation)

Task: {37BA742D-B278-447A-8A38-6E993F55224A} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-07-04] (Google Inc.)

Task: {3B6D8A73-F20B-4C93-B8FB-56A154F172D2} - System32\Tasks\Microsoft\Windows\Time Zone\SynchronizeTimeZone => C:\Windows\system32\tzsync.exe [2013-08-22] (Microsoft Corporation)

Task: {451BD24A-AECF-4A1E-BB5E-2221383F44F2} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2013-11-04] (Hewlett-Packard Company)

Task: {49754026-21E1-41FC-94FD-727AFE414FE7} - System32\Tasks\Microsoft\Windows\Sysmain\HybridDriveCacheRebalance

Task: {4A87C195-35F4-4E0B-8BC0-F30EFBD2EBAF} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2014-03-21] (Hewlett-Packard)

Task: {4E330F03-1E4C-4E16-ADD3-D21855260A50} - System32\Tasks\Microsoft\Windows\WindowsUpdate\Scheduled Start With Network => Sc.exe start wuauserv

Task: {5011962F-8A34-4F5A-9901-E01B3F9D508A} - System32\Tasks\Microsoft\Windows\Shell\FamilySafetyUpload

Task: {5B4FD84A-88BB-4A76-81CE-FCD9510F6890} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-3498190754-3230192529-2156594845-1002UA => C:\Users\Jessica\AppData\Local\Google\Update\GoogleUpdate.exe [2014-07-04] (Google Inc.)

Task: {69FE3859-12CE-4FEB-99D8-09F43D8F5355} - System32\Tasks\Adobe Flash Player Updater => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-07-29] (Adobe Systems Incorporated)

Task: {6AA91E8C-DDBD-4979-8464-4062F7681A19} - System32\Tasks\Microsoft\Windows\Plug and Play\Plug and Play Cleanup

Task: {6B43ED7C-1A18-405F-877F-AFA04DD84118} - System32\Tasks\Microsoft\Windows\WOF\WIM-Hash-Management

Task: {6DFCB649-0769-4F83-BB10-F60F235F6D3D} - System32\Tasks\Microsoft\Windows\SkyDrive\Idle Sync Maintenance Task

Task: {7066BFA3-AD4D-4BCA-BE93-197035A39DC5} - System32\Tasks\Synaptics TouchPad Enhancements => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2013-10-01] (Synaptics Incorporated)

Task: {73B1B253-CE67-4501-AE1A-377DD1D68B65} - System32\Tasks\Microsoft\Windows\Application Experience\StartupAppTask => Rundll32.exe Startupscan.dll,SusRunTask

Task: {77F1D869-6E65-4079-A2A0-E2023408EF97} - System32\Tasks\Microsoft\Windows\ApplicationData\CleanupTemporaryState => Rundll32.exe Windows.Storage.ApplicationData.dll,CleanupTemporaryState

Task: {872D0E53-FD2E-41E3-B431-698AF82882CE} - System32\Tasks\Microsoft\Windows\SkyDrive\Routine Maintenance Task

Task: {8CC813C9-712A-41EF-9512-B233444FC669} - System32\Tasks\Microsoft\Windows\AppxDeploymentClient\Pre-staged app cleanup => Rundll32.exe %windir%\system32\AppxDeploymentClient.dll,AppxPreStageCleanupRunTask

Task: {951782FB-0167-46BD-9694-8E060C254E4A} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Update Check => C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater7\HPSFUpdater.exe [2014-05-12] (Hewlett-Packard Company)

Task: {9FF4C139-5234-410C-B7FA-23EE2FD2AB53} - System32\Tasks\Microsoft\Windows\Work Folders\Work Folders Maintenance Work

Task: {ABDFAAB7-9FED-420E-9C22-812FF846CE7F} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2013-11-04] (Hewlett-Packard Company)

Task: {B720C85D-8B05-466F-8A4A-16CE5FD71300} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\WINDOWS\system32\MRT.exe [2014-07-17] (Microsoft Corporation)

Task: {C12D81CC-1628-404A-A357-7C5102EA2CDE} - System32\Tasks\HPCeeScheduleForJessica => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15] (Hewlett-Packard)

Task: {CA0D9E87-528E-4139-A863-7CD6F4D2D8DE} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2014-03-21] (Hewlett-Packard)

Task: {CFD7C21A-808B-487B-A6EC-8A10E44E8360} - System32\Tasks\Microsoft\Windows\SettingSync\BackupTask

Task: {D88FEC9E-A82A-46F9-87E2-B6B97B301C1A} - System32\Tasks\Microsoft\Windows\WS\License Validation => Rundll32.exe WSClient.dll,WSpTLR licensing

Task: {DA46820F-FF8A-4B5E-A6B2-B12185DCFFFB} - System32\Tasks\Microsoft\Windows\Work Folders\Work Folders Logon Synchronization

Task: {E0D46F6C-6768-4B18-86E7-2A71917EB3B0} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-3498190754-3230192529-2156594845-1002Core => C:\Users\Jessica\AppData\Local\Google\Update\GoogleUpdate.exe [2014-07-04] (Google Inc.)

Task: {E5110943-FB1E-4117-88E8-C0C132C54639} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [2014-07-23] (AVAST Software)

Task: {E6D378FA-E068-4BCB-80DE-56D43A249507} - System32\Tasks\Microsoft\Windows\RecoveryEnvironment\VerifyWinRE

Task: {E904D72C-C28C-4257-A810-0250D7DAC865} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-07-04] (Google Inc.)

Task: {EB2EE703-7D56-45F3-8137-A172F8E85577} - System32\Tasks\CLVDLauncher => C:\Program Files (x86)\CyberLink\Power2Go8\CLVDLauncher.exe [2013-03-12] (CyberLink Corp.)

Task: {F4ED6027-E9BF-4F3D-99EC-B04B0DF2E37C} - System32\Tasks\Microsoft\Windows\DiskFootprint\Diagnostics

Task: {F674EB26-4C70-433A-9139-AEFAC4886C58} - System32\Tasks\CLMLSvc_P2G8 => C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe [2013-08-05] (CyberLink)

Task: {FD23EEB2-284E-4CDE-9C36-FE28424BDC55} - System32\Tasks\Microsoft\Windows\WOF\WIM-Hash-Validation

Task: C:\WINDOWS\Tasks\Adobe Flash Player Updater.job => C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

Task: C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-3498190754-3230192529-2156594845-1002Core.job => C:\Users\Jessica\AppData\Local\Google\Update\GoogleUpdate.exe

Task: C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-3498190754-3230192529-2156594845-1002UA.job => C:\Users\Jessica\AppData\Local\Google\Update\GoogleUpdate.exe

Task: C:\WINDOWS\Tasks\HPCeeScheduleForJessica.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe

 

==================== Loaded Modules (whitelisted) =============

 

2013-10-14 14:23 - 2013-10-14 14:23 - 00109568 _____ () C:\Program Files\Hewlett-Packard\SimplePass\cachesrvr.exe

2013-10-14 14:24 - 2013-10-14 14:24 - 00627200 _____ () C:\Program Files\Hewlett-Packard\SimplePass\cachedrv.dll

2013-10-14 14:25 - 2013-10-14 14:25 - 02541056 _____ () C:\Program Files\Hewlett-Packard\SimplePass\autheng.dll

2013-10-14 14:22 - 2013-10-14 14:22 - 00035328 _____ () C:\Program Files\Hewlett-Packard\SimplePass\ssplogon.dll

2013-10-14 14:22 - 2013-10-14 14:22 - 00055296 _____ () C:\Program Files\Hewlett-Packard\SimplePass\RandomPass.dll

2013-10-14 14:22 - 2013-10-14 14:22 - 00021504 _____ () C:\Program Files\Hewlett-Packard\SimplePass\cryptodll.dll

2013-10-14 14:35 - 2013-10-14 14:35 - 00306064 _____ () C:\Program Files\Hewlett-Packard\SimplePass\mstrpwd.dll

2013-10-14 14:35 - 2013-10-14 14:35 - 01297296 _____ () C:\Program Files\Hewlett-Packard\SimplePass\GraphicalPwd.dll

2013-09-25 09:49 - 2013-09-25 09:49 - 00099328 _____ () C:\Program Files\ATI Technologies\ATI.ACE\A4\AdaptiveSleepService.exe

2013-09-25 09:48 - 2013-09-25 09:48 - 00127488 _____ () C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Container.Wlan.dll

2013-10-14 14:30 - 2013-10-14 14:30 - 00065024 _____ () C:\Program Files\Hewlett-Packard\SimplePass\opvapp.exe

2014-07-23 08:19 - 2014-07-23 08:19 - 00301152 _____ () C:\Program Files\AVAST Software\Avast\aswProperty.dll

2014-08-01 15:21 - 2014-08-01 15:21 - 02795008 _____ () C:\Program Files\AVAST Software\Avast\defs\14080101\algo.dll

2014-08-02 17:03 - 2014-08-02 17:03 - 02795008 _____ () C:\Program Files\AVAST Software\Avast\defs\14080202\algo.dll

2014-08-08 15:48 - 2014-08-08 15:48 - 02795008 _____ () C:\Program Files\AVAST Software\Avast\defs\14080801\algo.dll

2014-07-23 08:19 - 2014-07-23 08:19 - 19329904 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll

2014-01-18 09:53 - 2013-08-05 02:49 - 00627672 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMediaLibrary.dll

2013-08-05 18:48 - 2013-08-05 18:48 - 00016856 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvcPS.dll

2014-08-03 08:46 - 2014-08-03 08:46 - 00098816 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\win32api.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00110080 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\pywintypes27.dll

2014-08-03 08:46 - 2014-08-03 08:46 - 00364544 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\pythoncom27.dll

2014-08-03 08:46 - 2014-08-03 08:46 - 00045568 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\_socket.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 01160704 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\_ssl.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00320512 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\win32com.shell.shell.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00713216 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\_hashlib.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 01175040 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\wx._core_.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00805888 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\wx._gdi_.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00811008 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\wx._windows_.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 01062400 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\wx._controls_.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00735232 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\wx._misc_.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00128512 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\_elementtree.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00127488 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\pyexpat.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00557056 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\pysqlite2._sqlite.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00007168 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\hashobjs_ext.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00087552 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\_ctypes.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00119808 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\win32file.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00108544 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\win32security.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00018432 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\win32event.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00038912 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\win32inet.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00070656 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\wx._html2.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00167936 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\win32gui.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00011264 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\win32crypt.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00027136 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\_multiprocessing.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00122368 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\wx._wizard.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00010240 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\select.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00024064 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\win32pipe.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00686080 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\unicodedata.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00025600 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\win32pdh.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00525640 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\windows._lib_cacheinvalidation.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00035840 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\win32process.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00017408 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\win32profile.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00022528 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\win32ts.pyd

2014-08-03 08:46 - 2014-08-03 08:46 - 00078336 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI34442\wx._animate.pyd

2014-07-18 14:05 - 2014-07-15 04:24 - 00718664 _____ () C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\libglesv2.dll

2014-07-18 14:05 - 2014-07-15 04:24 - 00126280 _____ () C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\libegl.dll

2014-07-18 14:05 - 2014-07-15 04:24 - 08537928 _____ () C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\pdf.dll

2014-07-18 14:05 - 2014-07-15 04:24 - 00353096 _____ () C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\ppGoogleNaClPluginChrome.dll

2014-07-18 14:05 - 2014-07-15 04:24 - 01732936 _____ () C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\ffmpegsumo.dll

 

==================== Alternate Data Streams (whitelisted) =========

 

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

 

AlternateDataStreams: C:\Users\Jessica\SkyDrive:ms-properties

AlternateDataStreams: C:\Users\Jessica\SkyDrive.old:ms-properties

 

==================== Safe Mode (whitelisted) ===================

 

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

 

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""

 

==================== EXE Association (whitelisted) =============

 

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

 

 

==================== MSCONFIG/TASK MANAGER disabled items =========

 

(Currently there is no automatic fix for this section.)

 

 

==================== Faulty Device Manager Devices =============

 

 

==================== Event log errors: =========================

 

Application errors:

==================

Error: (08/08/2014 04:30:16 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 1657

 

Error: (08/08/2014 04:30:16 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 1657

 

Error: (08/08/2014 04:30:16 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/08/2014 04:23:31 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 364766

 

Error: (08/08/2014 04:23:31 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 364766

 

Error: (08/08/2014 04:23:31 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/08/2014 04:17:29 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 1860

 

Error: (08/08/2014 04:17:29 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 1860

 

Error: (08/08/2014 04:17:29 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/08/2014 04:04:22 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 1953

 

 

System errors:

=============

Error: (08/08/2014 04:30:11 PM) (Source: Service Control Manager) (EventID: 7034) (User: )

Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 32 time(s).

 

Error: (08/08/2014 04:17:19 PM) (Source: Service Control Manager) (EventID: 7034) (User: )

Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 31 time(s).

 

Error: (08/08/2014 04:04:17 PM) (Source: Service Control Manager) (EventID: 7034) (User: )

Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 30 time(s).

 

Error: (08/07/2014 06:44:02 PM) (Source: Service Control Manager) (EventID: 7034) (User: )

Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 29 time(s).

 

Error: (08/07/2014 03:04:21 PM) (Source: Service Control Manager) (EventID: 7034) (User: )

Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 28 time(s).

 

Error: (08/07/2014 01:04:27 PM) (Source: Service Control Manager) (EventID: 7034) (User: )

Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 27 time(s).

 

Error: (08/07/2014 09:43:39 AM) (Source: Service Control Manager) (EventID: 7034) (User: )

Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 26 time(s).

 

Error: (08/07/2014 00:16:06 AM) (Source: Service Control Manager) (EventID: 7034) (User: )

Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 25 time(s).

 

Error: (08/06/2014 02:28:15 PM) (Source: Service Control Manager) (EventID: 7034) (User: )

Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 24 time(s).

 

Error: (08/06/2014 00:12:22 PM) (Source: Service Control Manager) (EventID: 7034) (User: )

Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 23 time(s).

 

 

Microsoft Office Sessions:

=========================

Error: (08/08/2014 04:30:16 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 1657

 

Error: (08/08/2014 04:30:16 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 1657

 

Error: (08/08/2014 04:30:16 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/08/2014 04:23:31 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 364766

 

Error: (08/08/2014 04:23:31 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 364766

 

Error: (08/08/2014 04:23:31 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/08/2014 04:17:29 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 1860

 

Error: (08/08/2014 04:17:29 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 1860

 

Error: (08/08/2014 04:17:29 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/08/2014 04:04:22 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 1953

 

 

==================== Memory info =========================== 

 

Percentage of memory in use: 46%

Total physical RAM: 3537.02 MB

Available physical RAM: 1896.12 MB

Total Pagefile: 7121.02 MB

Available Pagefile: 4855.38 MB

Total Virtual: 131072 MB

Available Virtual: 131071.85 MB

 

==================== Drives ================================

 

Drive c: (Windows) (Fixed) (Total:446.78 GB) (Free:392.01 GB) NTFS

Drive d: (RECOVERY) (Fixed) (Total:18.21 GB) (Free:1.85 GB) NTFS ==>[system with boot components (obtained from reading drive)]

 

==================== MBR & Partition Table ==================

 

========================================================

Disk: 0 (Size: 466 GB) (Disk ID: 179F6E94)

 

Partition: GPT Partition Type.

 

==================== End Of Log ============================

FRST.txt

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  • Root Admin

Please try uninstalling your "CyberLink PowerDVD 12" and then reboot and reinstall it. Something is causing it to crash and it may have been damaged from an infection.

 

The same thing for your iTunes. Reinstall that as well.

 

Once done then check both programs and make sure they work as expected. Then restart the computer a couple times and run FRST again with Additions and post back new logs.

 

Thanks

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I searched my installed programs and my computer for itunes and don't see it installed.  Are the scan results showing that itunes is installed on my pc?  If so, how do I find it to uninstall it?  I uninstalled my Cyberlink suite but cannot find how to reinstall it.  I went to the website but it seems there are only free trials.  Not worried about that at all, as I never use it.  I didn't want to run the farbar scan without telling you about the itunes issue.  Thanks!

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Here is my FRST txt.  It was really short and to the point I guess?  lol

 

 

LastRegBack: 2014-08-04 12:55

 

==================== End Of Log ============================

 

 

Here is the Addition txt

 


2013-10-14 14:23 - 2013-10-14 14:23 - 00109568 _____ () C:\Program Files\Hewlett-Packard\SimplePass\cachesrvr.exe

2013-10-14 14:24 - 2013-10-14 14:24 - 00627200 _____ () C:\Program Files\Hewlett-Packard\SimplePass\cachedrv.dll

2013-10-14 14:25 - 2013-10-14 14:25 - 02541056 _____ () C:\Program Files\Hewlett-Packard\SimplePass\autheng.dll

2013-10-14 14:22 - 2013-10-14 14:22 - 00035328 _____ () C:\Program Files\Hewlett-Packard\SimplePass\ssplogon.dll

2013-10-14 14:22 - 2013-10-14 14:22 - 00055296 _____ () C:\Program Files\Hewlett-Packard\SimplePass\RandomPass.dll

2013-10-14 14:22 - 2013-10-14 14:22 - 00021504 _____ () C:\Program Files\Hewlett-Packard\SimplePass\cryptodll.dll

2013-10-14 14:35 - 2013-10-14 14:35 - 00306064 _____ () C:\Program Files\Hewlett-Packard\SimplePass\mstrpwd.dll

2013-10-14 14:35 - 2013-10-14 14:35 - 01297296 _____ () C:\Program Files\Hewlett-Packard\SimplePass\GraphicalPwd.dll

2013-09-25 09:49 - 2013-09-25 09:49 - 00099328 _____ () C:\Program Files\ATI Technologies\ATI.ACE\A4\AdaptiveSleepService.exe

2013-09-25 09:48 - 2013-09-25 09:48 - 00127488 _____ () C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Container.Wlan.dll

2013-10-14 14:30 - 2013-10-14 14:30 - 00065024 _____ () C:\Program Files\Hewlett-Packard\SimplePass\opvapp.exe

2014-07-23 08:19 - 2014-07-23 08:19 - 00301152 _____ () C:\Program Files\AVAST Software\Avast\aswProperty.dll

2014-08-12 17:42 - 2014-08-12 17:42 - 02786304 _____ () C:\Program Files\AVAST Software\Avast\defs\14081203\algo.dll

2014-01-18 09:53 - 2013-08-05 02:49 - 00627672 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMediaLibrary.dll

2013-08-05 18:48 - 2013-08-05 18:48 - 00016856 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvcPS.dll

2014-07-18 14:05 - 2014-07-15 04:24 - 00718664 _____ () C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\libglesv2.dll

2014-07-18 14:05 - 2014-07-15 04:24 - 00126280 _____ () C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\libegl.dll

2014-07-18 14:05 - 2014-07-15 04:24 - 08537928 _____ () C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\pdf.dll

2014-07-18 14:05 - 2014-07-15 04:24 - 00353096 _____ () C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\ppGoogleNaClPluginChrome.dll

2014-07-18 14:05 - 2014-07-15 04:24 - 01732936 _____ () C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\ffmpegsumo.dll

2014-07-23 08:19 - 2014-07-23 08:19 - 19329904 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll

2014-08-12 22:45 - 2014-08-12 22:45 - 00098816 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\win32api.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00110080 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\pywintypes27.dll

2014-08-12 22:45 - 2014-08-12 22:45 - 00364544 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\pythoncom27.dll

2014-08-12 22:45 - 2014-08-12 22:45 - 00045568 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\_socket.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 01160704 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\_ssl.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00320512 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\win32com.shell.shell.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00713216 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\_hashlib.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 01175040 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\wx._core_.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00805888 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\wx._gdi_.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00811008 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\wx._windows_.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 01062400 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\wx._controls_.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00735232 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\wx._misc_.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00128512 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\_elementtree.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00127488 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\pyexpat.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00557056 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\pysqlite2._sqlite.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00007168 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\hashobjs_ext.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00087552 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\_ctypes.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00119808 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\win32file.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00108544 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\win32security.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00018432 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\win32event.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00038912 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\win32inet.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00070656 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\wx._html2.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00167936 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\win32gui.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00011264 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\win32crypt.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00027136 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\_multiprocessing.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00122368 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\wx._wizard.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00010240 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\select.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00024064 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\win32pipe.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00686080 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\unicodedata.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00025600 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\win32pdh.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00525640 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\windows._lib_cacheinvalidation.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00035840 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\win32process.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00017408 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\win32profile.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00022528 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\win32ts.pyd

2014-08-12 22:45 - 2014-08-12 22:45 - 00078336 _____ () C:\Users\Jessica\AppData\Local\Temp\_MEI40162\wx._animate.pyd

2014-07-18 14:05 - 2014-07-15 04:24 - 14664008 _____ () C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\PepperFlash\pepflashplayer.dll

 

==================== Alternate Data Streams (whitelisted) =========

 

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

 

AlternateDataStreams: C:\Users\Jessica\SkyDrive:ms-properties

AlternateDataStreams: C:\Users\Jessica\SkyDrive.old:ms-properties

 

==================== Safe Mode (whitelisted) ===================

 

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

 

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""

 

==================== EXE Association (whitelisted) =============

 

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

 

 

==================== MSCONFIG/TASK MANAGER disabled items =========

 

(Currently there is no automatic fix for this section.)

 

 

==================== Faulty Device Manager Devices =============

 

 

==================== Event log errors: =========================

 

Application errors:

==================

Error: (08/12/2014 10:21:19 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 14224953

 

Error: (08/12/2014 10:21:19 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 14224953

 

Error: (08/12/2014 10:21:19 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/12/2014 06:24:16 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 1828

 

Error: (08/12/2014 06:24:16 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 1828

 

Error: (08/12/2014 06:24:16 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/12/2014 05:53:51 PM) (Source: Microsoft-Windows-RestartManager) (EventID: 10007) (User: FAMILY-PC)

Description: Application or service 'Apple Mobile Device' could not be restarted.

 

Error: (08/11/2014 10:20:59 PM) (Source: Application Error) (EventID: 1000) (User: )

Description: Faulting application name: svchost.exe_RpcEptMapper, version: 6.3.9600.16384, time stamp: 0x5215dfe3

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x00007ffcbe53000a

Faulting process id: 0x304

Faulting application start time: 0xsvchost.exe_RpcEptMapper0

Faulting application path: svchost.exe_RpcEptMapper1

Faulting module path: svchost.exe_RpcEptMapper2

Report Id: svchost.exe_RpcEptMapper3

Faulting package full name: svchost.exe_RpcEptMapper4

Faulting package-relative application ID: svchost.exe_RpcEptMapper5

 

Error: (08/11/2014 09:57:21 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 6688547

 

Error: (08/11/2014 09:57:21 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 6688547

 

 

System errors:

=============

Error: (08/12/2014 10:40:14 PM) (Source: Service Control Manager) (EventID: 7000) (User: )

Description: The McAfee SiteAdvisor Service service failed to start due to the following error: 

%%2

 

Error: (08/12/2014 10:40:06 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10000) (User: NT AUTHORITY)

Description: WLAN Extensibility Module has failed to start.

 

Module Path: C:\WINDOWS\system32\Rtlihvs.dll

Error Code: 126

 

Error: (08/12/2014 10:39:16 PM) (Source: DCOM) (EventID: 10010) (User: FAMILY-PC)

Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

 

Error: (08/12/2014 10:39:16 PM) (Source: DCOM) (EventID: 10010) (User: FAMILY-PC)

Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

 

Error: (08/12/2014 10:39:16 PM) (Source: DCOM) (EventID: 10010) (User: FAMILY-PC)

Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

 

Error: (08/12/2014 10:39:16 PM) (Source: DCOM) (EventID: 10010) (User: FAMILY-PC)

Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

 

Error: (08/12/2014 10:39:15 PM) (Source: DCOM) (EventID: 10010) (User: FAMILY-PC)

Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

 

Error: (08/12/2014 10:39:15 PM) (Source: DCOM) (EventID: 10010) (User: FAMILY-PC)

Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

 

Error: (08/12/2014 10:39:15 PM) (Source: DCOM) (EventID: 10010) (User: FAMILY-PC)

Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

 

Error: (08/12/2014 10:39:15 PM) (Source: DCOM) (EventID: 10010) (User: FAMILY-PC)

Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

 

 

Microsoft Office Sessions:

=========================

Error: (08/12/2014 10:21:19 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 14224953

 

Error: (08/12/2014 10:21:19 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 14224953

 

Error: (08/12/2014 10:21:19 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/12/2014 06:24:16 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 1828

 

Error: (08/12/2014 06:24:16 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 1828

 

Error: (08/12/2014 06:24:16 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/12/2014 05:53:51 PM) (Source: Microsoft-Windows-RestartManager) (EventID: 10007) (User: FAMILY-PC)

Description: 0AppleMobileDeviceService.exeApple Mobile Device03026217817840

 

Error: (08/11/2014 10:20:59 PM) (Source: Application Error) (EventID: 1000) (User: )

Description: svchost.exe_RpcEptMapper6.3.9600.163845215dfe3unknown0.0.0.000000000c000000500007ffcbe53000a30401cfb45e425fa7e5C:\WINDOWS\system32\svchost.exeunknownad72e92e-21cf-11e4-8275-a01d480bffd9

 

Error: (08/11/2014 09:57:21 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 6688547

 

Error: (08/11/2014 09:57:21 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 6688547

 

 

==================== Memory info =========================== 

 

Processor: AMD E1-2100 APU with Radeon HD Graphics 

Percentage of memory in use: 39%

Total physical RAM: 3537.02 MB

Available physical RAM: 2151.96 MB

Total Pagefile: 7121.02 MB

Available Pagefile: 5573.21 MB

Total Virtual: 131072 MB

Available Virtual: 131071.85 MB

 

==================== Drives ================================

 

Drive c: (Windows) (Fixed) (Total:446.78 GB) (Free:392.79 GB) NTFS

Drive d: (RECOVERY) (Fixed) (Total:18.21 GB) (Free:1.85 GB) NTFS ==>[system with boot components (obtained from reading drive)]

 

==================== MBR & Partition Table ==================

 

========================================================

Disk: 0 (Size: 466 GB) (Disk ID: 179F6E94)

 

Partition: GPT Partition Type.

 

==================== End Of Log ============================

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  • Root Admin

Please go into Control Panel, Add/Remove and uninstall ALL versions of Java and then run the following.
 
Please download JavaRa-1.16 and save it to your computer.

  • Double click to open the zip file and then select all and choose Copy.
  • Create a new folder on your Desktop named RemoveJava and paste the files into this new folder.
  • Quit all browsers and other running applications.
  • Right-click on JavaRa.exe in RemoveJava folder and choose Run as administrator to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it in your next reply.

Next:
 
Please Run TFC by OldTimer to clear temporary files:
  • Download TFC from here and save it to your desktop.
  • http://oldtimer.geekstogo.com/TFC.exe
  • Close any open programs and Internet browsers.
  • Double click TFC.exe to run it on XP (for Vista and Windows 7 right click and choose "Run as administrator") and once it opens click on the Start button on the lower left of the program to allow it to begin cleaning.
  • Please be patient as clearing out temp files may take a while.
  • Once it completes you may be prompted to restart your computer, please do so.
  • Once it's finished you may delete TFC.exe from your desktop or save it for later use for the cleaning of temporary files.


 
 

 

 

  1. Please uninstall your current version of MBAM and reinstall the latest version using this MBAM Clean Removal Process 2x

 

Then let me know if it installs now and if it will run okay now.

 

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JavaRa 1.16 Removal Log.

 

Report follows after line.

 

------------------------------------

 

The JavaRa removal process was started on Tue Jul 22 17:17:51 2014

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0001-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0002-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0003-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0004-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0005-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0006-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0007-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0008-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0009-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0010-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0011-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0012-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0013-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0014-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0015-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0016-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0017-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0018-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0019-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0020-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0021-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0022-ABCDEFFDCBA}. The error returned was 124.

 

Found and removed: SOFTWARE\Classes\CLSID\{08B0E5C0-4FCB-11CF-AAA5-00401C608501}

 

Found and removed: SOFTWARE\Classes\CLSID\{5852F5ED-8BF4-11D4-A245-0080C6F74284}

 

Found and removed: SOFTWARE\Classes\CLSID\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}

 

Found and removed: SOFTWARE\Classes\CLSID\{DBC80044-A445-435b-BC74-9C25C1C588A9}

 

Found and removed: SOFTWARE\Classes\Interface\{5852F5EC-8BF4-11D4-A245-0080C6F74284}

 

Found and removed: SOFTWARE\Classes\MIME\Database\Content Type\application/java-deployment-toolkit

 

Found and removed: SOFTWARE\Classes\MIME\Database\Content Type\application/x-java-applet

 

Found and removed: SOFTWARE\Classes\MIME\Database\Content Type\application/x-java-jnlp-file

 

Found and removed: SOFTWARE\Classes\TypeLib\{5852F5E0-8BF4-11D4-A245-0080C6F74284}

 

Found and removed: SOFTWARE\Classes\JavaWebStart.isInstalled

 

Found and removed: SOFTWARE\Classes\JavaWebStart.isInstalled.1.7.0.0

 

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects

 

Found and removed: SOFTWARE\JavaSoft

 

Found and removed: SOFTWARE\JreMetrics

 

Found and removed: SOFTWARE\MozillaPlugins

 

------------------------------------

 

Finished reporting.

 

 

 

JavaRa 1.16 Removal Log.

 

Report follows after line.

 

------------------------------------

 

The JavaRa removal process was started on Wed Aug 13 00:06:24 2014

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0001-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0002-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0003-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0004-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0005-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0006-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0007-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0008-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0009-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0010-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0011-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0012-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0013-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0014-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0015-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0016-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0017-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0018-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0019-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0020-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0021-ABCDEFFDCBA}. The error returned was 124.

 

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0022-ABCDEFFDCBA}. The error returned was 124.

 

Found and removed: SOFTWARE\Classes\CLSID\{08B0E5C0-4FCB-11CF-AAA5-00401C608501}

 

Found and removed: SOFTWARE\Classes\CLSID\{5852F5ED-8BF4-11D4-A245-0080C6F74284}

 

Found and removed: SOFTWARE\Classes\CLSID\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}

 

Found and removed: SOFTWARE\Classes\CLSID\{DBC80044-A445-435b-BC74-9C25C1C588A9}

 

Found and removed: SOFTWARE\Classes\Interface\{5852F5EC-8BF4-11D4-A245-0080C6F74284}

 

Found and removed: SOFTWARE\Classes\MIME\Database\Content Type\application/java-deployment-toolkit

 

Found and removed: SOFTWARE\Classes\MIME\Database\Content Type\application/x-java-applet

 

Found and removed: SOFTWARE\Classes\MIME\Database\Content Type\application/x-java-jnlp-file

 

Found and removed: SOFTWARE\Classes\TypeLib\{5852F5E0-8BF4-11D4-A245-0080C6F74284}

 

Found and removed: SOFTWARE\Classes\JavaWebStart.isInstalled

 

Found and removed: SOFTWARE\Classes\JavaWebStart.isInstalled.1.7.0.0

 

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects

 

Found and removed: SOFTWARE\JavaSoft

 

Found and removed: SOFTWARE\JreMetrics

 

Found and removed: SOFTWARE\MozillaPlugins

 

------------------------------------

 

Finished reporting.
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I did all of the steps in order, started mbam, and the searching for updates thing comes up. As always, it stops and says "A problem has caused the program to stop working".  I'm perplexed as to what's stopping mbam from running.  Is it possible for there to be some hidden malware doing this?  

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