trovi.a keeps coming back

livinspoonful · July 12, 2014

I have Malware bytes premium but it doesn't seem to be taking care of it. After I quarantine, the pup shows up again and again. And it typically takes about 5 minutes for the quarantine action to complete...just for this one pup.

Addition.txt

FRST.txt

jhobart · July 14, 2014

I can confirm. Windows 8, with Malwarebytes updated to the latest signature database.

Malwarebytes cleans it successfully until the next reboot. I'm not sure what process is reinstalling it on boot.

deeprybka · July 14, 2014

Hi & :welcome:

My name is Jürgen and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully. :excl:

My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
Perform everything in the correct order. Sometimes one step requires the previous one.
If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.

Step 1

Please post up the last MBAM-Logs.

Step 2

Please download AdwCleaner (by Xplode) and save it to your Desktop.

Double click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select "Run As Administrator"
Click on the Scan button.
After the scan has finished, click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
After rebooting, a log file (that is saved in C:\AdwCleaner[s#].txt) will open automatically.
Copy and paste the contents of that logfile in your next reply.

Step 3

Download zoek.exe to your desktop

If Internet Explorer, any other browser, or a security program issues a warning indicating the file is unsafe, please ignore, since it is a false warning.

Using Zoek.exe

On the Desktop, double-click Zoek.exe to start the tool.
Windows Vista, 7 and 8 users right-click the file and select: Run as Administrator.
Give the program a few seconds to appear.
Copy and paste the following script in the code box:
Note: This script is written for usage on this system only, do not use it on any other computer even if the problems are similar.
```
CHRdefaults;emptyclsid;autoclean;
```
Click the "Run script" button and wait patiently.
When finished the logfile will be opened in notepad.
If a reboot is needed the logfile will be opened after reboot.
The zoek-results.log can also be found on your systemdrive.
Please post the logfile for further review in your next comment.

Step 4

Start FRST with administator privileges.

Press the Scan button.
When finished, FRST will produce a log (FRST.txt) in the same directory the tool was run from.
Please copy and paste the log in your next reply.

livinspoonful · July 18, 2014

Malwarebytes Anti-Malware

www.malwarebytes.org

Protection, 7/18/2014 9:23:35 AM, SYSTEM, JIM-LAPTOP, Protection, Malicious Website Protection, Starting,

Protection, 7/18/2014 9:23:43 AM, SYSTEM, JIM-LAPTOP, Protection, Malicious Website Protection, Started,

Protection, 7/18/2014 9:24:30 AM, SYSTEM, JIM-LAPTOP, Protection, Malware Protection, Starting,

Protection, 7/18/2014 9:24:30 AM, SYSTEM, JIM-LAPTOP, Protection, Malware Protection, Started,

(end)

This is the most recent log I could find in the history tab.

livinspoonful · July 18, 2014

# AdwCleaner v3.216 - Report created 18/07/2014 at 12:56:21

# Updated 17/07/2014 by Xplode

# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

# Username : Jim - JIM-LAPTOP

# Running from : C:\Users\Jim\Desktop\AdwCleaner.exe

# Option : Clean

***** [ Services ] *****

[#] Service Deleted : globalUpdate

[#] Service Deleted : globalUpdatem

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\NewPlayer

Folder Deleted : C:\Program Files (x86)\predm

Folder Deleted : C:\Users\Jim\AppData\Local\globalUpdate

Folder Deleted : C:\Users\Jim\AppData\Roaming\Activeris

File Deleted : C:\END

File Deleted : C:\Windows\System32\roboot64.exe

File Deleted : C:\Users\Jim\Desktop\Continue VuuPC Installation.lnk

File Deleted : C:\Users\Jim\Desktop\NewPlayer.lnk

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\NewPlayer_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\NewPlayer_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\WajamInternetEnhancer_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\WajamInternetEnhancer_RASMANCS

Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@staging.google.com/globalUpdate Update;version=10

Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@staging.google.com/globalUpdate Update;version=4

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Deleted : HKCU\Software\GlobalUpdate

Key Deleted : HKCU\Software\installedbrowserextensions

Key Deleted : HKCU\Software\Optimizer Pro

Key Deleted : HKCU\Software\TutoTag

Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}

Key Deleted : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}

Key Deleted : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}

Key Deleted : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}

Key Deleted : HKLM\Software\GlobalUpdate

Key Deleted : HKLM\Software\installedbrowserextensions

Key Deleted : HKLM\Software\NewPlayer

Key Deleted : [x64] HKLM\SOFTWARE\installedbrowserextensions

Data Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll

Data Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17207

-\\ Google Chrome v35.0.1916.153

[ File : C:\Users\Jim\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted [startup_urls] : hxxps://mail.google.com/mail/ca/u/0/#inbox

Deleted [Homepage] : hxxp://www.trovi.com/?gd=&ctid=CT3325277&octid=EB_ORIGINAL_CTID&ISID=M8F6ECD14-4E5E-4749-9C06-BCAEA8866F5D&SearchSource=55&CUI=&UM=2&UP=SP3DC2F962-4CFB-49DA-90FA-3245771B5F94&SSPV=SE3NTPBGF_sp_ch

Deleted [Extension] : booedmolknjekdopkepjjeckmjkdpfgl

Deleted [Extension] : flpcjncodpafbgdpnkljologafpionhb

*************************

AdwCleaner[R0].txt - [3886 octets] - [18/07/2014 12:55:36]

AdwCleaner[s0].txt - [3685 octets] - [18/07/2014 12:56:21]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [3745 octets] ##########