MBAM crash on system startup

[John A]

Windows 7, MBAM 2.0.2.1012, MSE

During computer startup, "Malwarebytes Antimalware has stopped working"

Problem signature:

Problem Event Name: APPCRASH

Application Name: mbam.exe

Application Version: 1.0.0.532

Application Timestamp: 53518532

Fault Module Name: StackHash_9266

Fault Module Version: 6.1.7601.18247

Fault Module Timestamp: 521ea91c

Exception Code: c0000374

Exception Offset: 000c3873

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 3081

Additional Information 1: 9266

Additional Information 2: 926603a979a5c8699c81d201f1daf6ba

Additional Information 3: 15e7

Additional Information 4: 15e73c4524c9b0efe099378b22f080f5

Restarted Malwarebytes, all OK.

[1PW]

Hello John A:

 

That exception is quite rare on this forum. If you still have the Minidump file, associated with that exception, please attach it in a reply to this thread.

 

Your system's Minidump files are most usually in the C:\Windows\Minidump\ folder.

 

You may zip the file if this forum's software rejects your initial attempt.

 

Thank you.

[John A]

There are no Minidump files in that folder

[1PW]

Hello John A:

 

OK - it happens sometimes.

 

Maybe you can take a look in that folder if it happens again.

 

Not that it matters yet, but was that with your desktop or netbook?

 

You did give us good quality information in your first post and we thank you for that.

[John A]

I will do that, thanks.