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Removal instructions for Quantum Look

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Metallica

Metallica

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What is Quantum Look?

The Malwarebytes research team has determined that Quantum Look is a browser hijacker. These so-called "hijackers" alter your startpage or searchscopes so that the effected browser visits their site or one of their choice. This one also displays advertisements.

How do I know if my computer is effected by Quantum Look?

This is how the startscreen of the installer looks:

main.png

And you may see these toolbars/add-ons:

warning1.png

warning2.png

or this entry in your list of installed programs:

warning4.png

How did Quantum Look get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was bundled with other software.

How do I remove Quantum Look?

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted program.

  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete , make sure that everything is set to "Quarantine", and click Apply Actions.
  • Reboot your computer if prompted.
Is there anything else I need to do to get rid of Quantum Look?
  • No, but for a full removal of the Firefox add-on you will need Malwarebytes Anti-Malware 2.00 beta or newer.
How would the full version of Malwarebytes Anti-Malware help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the Quantum Look hijacker. It would have warned you before the browser helper object could install itself, giving you a chance to stop it before it became too late.

protection1.png

Technical details for experts

Signs in a HijackThis log:

O2 - BHO: Quantum Look - {4f69dccf-5eae-4afc-8ada-389661f0e6cc} - C:\Program Files\Quantum Look\QuantumLookbho.dll
Alterations made by the installer:

File system details  ---------------------------------------------    Adds the folder C:\Program Files\Quantum Look       Adds the file 7za.exe"="6/30/2014 10:55 PM, 536064 bytes, A       Adds the file QuantumLook.ico"="7/1/2014 11:15 PM, 1150 bytes, A       Adds the file QuantumLookBHO.dll"="7/1/2014 11:15 PM, 249624 bytes, A       Adds the file QuantumLookUninstall.exe"="7/9/2014 2:02 PM, 239102 bytes, A    In the existing folder C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\6qeoodjs.default-1401006518835\extensions       Adds the file firefox@quantumlook.co.xpi"="7/1/2014 11:15 PM, 9005 bytes, ARegistry details  ------------------------------------------    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}]       "(Default)"="REG_SZ", "0FB5E5CF-BA0A-4D94-9DC9-6DA50F4810A1"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}]       "(Default)"="REG_SZ", "907C22A9-34D2-47CB-9031-D1A279203FB1"       "id"="REG_SZ", "179"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4f69dccf-5eae-4afc-8ada-389661f0e6cc}]       "(Default)"="REG_SZ", "Quantum Look"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4f69dccf-5eae-4afc-8ada-389661f0e6cc}\InprocServer32]       "(Default)"="REG_SZ", "C:\Program Files\Quantum Look\QuantumLookbho.dll"       "ThreadingModel"="REG_SZ", "Apartment"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4f69dccf-5eae-4afc-8ada-389661f0e6cc}\Programmable]    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4f69dccf-5eae-4afc-8ada-389661f0e6cc}\TypeLib]       "(Default)"="REG_SZ", "{f6d9c7db-503c-4c3c-87f8-33accbf741a2}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4f69dccf-5eae-4afc-8ada-389661f0e6cc}\Version]       "(Default)"="REG_SZ", "1.0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{B1E5C80F-D750-4A84-9206-A446D7B7A2F5}]       "(Default)"="REG_SZ", "IQuantumLookBHO"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{B1E5C80F-D750-4A84-9206-A446D7B7A2F5}\ProxyStubClsid]       "(Default)"="REG_SZ", "{00020424-0000-0000-C000-000000000046}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{B1E5C80F-D750-4A84-9206-A446D7B7A2F5}\ProxyStubClsid32]       "(Default)"="REG_SZ", "{00020424-0000-0000-C000-000000000046}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{B1E5C80F-D750-4A84-9206-A446D7B7A2F5}\TypeLib]       "(Default)"="REG_SZ", "{F6D9C7DB-503C-4C3C-87F8-33ACCBF741A2}"       "Version"="REG_SZ", "1.0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{F6D9C7DB-503C-4C3C-87F8-33ACCBF741A2}\1.0]       "(Default)"="REG_SZ", "QuantumLookIEClientLib"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{F6D9C7DB-503C-4C3C-87F8-33ACCBF741A2}\1.0\0\win32]       "(Default)"="REG_SZ", "C:\Program Files\Quantum Look\QuantumLookbho.dll"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{F6D9C7DB-503C-4C3C-87F8-33ACCBF741A2}\1.0\FLAGS]       "(Default)"="REG_SZ", "0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{F6D9C7DB-503C-4C3C-87F8-33ACCBF741A2}\1.0\HELPDIR]       "(Default)"="REG_SZ", "C:\Program Files\Quantum Look"    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4f69dccf-5eae-4afc-8ada-389661f0e6cc}]       "(Default)"="REG_SZ", "Quantum Look"       "NoExplorer"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Quantum Look]       "DisplayIcon"="REG_SZ", "C:\Program Files\Quantum Look\QuantumLook.ico"       "DisplayName"="REG_SZ", "Quantum Look"       "DisplayVersion"="REG_SZ", "2014.07.01.211529"       "EstimatedSize"="REG_DWORD", 768       "HelpLink"="REG_SZ", "mailto:support@quantumlook.co"       "InstallLocation"="REG_SZ", "C:\Program Files\Quantum Look"       "InstallTime"="REG_SZ", "2014-07-09 14:02:22"       "NoModify"="REG_DWORD", 1       "NoRepair"="REG_DWORD", 1       "Publisher"="REG_SZ", "Quantum Look"       "QuietUninstallString"="REG_SZ", "C:\Program Files\Quantum Look\QuantumLookuninstall.exe /S"       "UninstallString"="REG_SZ", "C:\Program Files\Quantum Look\QuantumLookuninstall.exe"       "URLInfoAbout"="REG_SZ", "http://quantumlook.co/support"       "URLUpdateInfo"="REG_SZ", "http://quantumlook.co"    [HKEY_LOCAL_MACHINE\SOFTWARE\Quantum Look]       "iid"="REG_SZ", "org_QuantumLook"    [HKEY_LOCAL_MACHINE\SOFTWARE\Quantum Look\Chrome]       "sgc"="REG_SZ", "true"    [HKEY_LOCAL_MACHINE\SOFTWARE\Quantum Look\Firefox]       "sff"="REG_SZ", "false"    [HKEY_LOCAL_MACHINE\SOFTWARE\Quantum Look\Internet Explorer]       "sie"="REG_SZ", "false"    [HKEY_CURRENT_USER\Software\Quantum Look]       "id"="REG_SZ", "2014-07-09 14:02:22"       "iid"="REG_SZ", "org_QuantumLook"       "is"="REG_SZ", "org_QuantumLook"    [HKEY_CURRENT_USER\Software\Quantum Look\Chrome]       "ug"="REG_SZ", "1B361ECD-9DF8-4F08-A829-4E334D92A5A8"    [HKEY_CURRENT_USER\Software\Quantum Look\Firefox]       "ug"="REG_SZ", "8FE69A1A-595A-4D92-B8C5-B5AB643F18AE"    [HKEY_CURRENT_USER\Software\Quantum Look\Internet Explorer]       "ug"="REG_SZ", "104724E6-CB2F-4ABF-9F55-44DE2CDC0C67"
Malwarebytes Anti-Malware log:

Malwarebytes Anti-Malwarewww.malwarebytes.orgScan Date: 7/9/2014Scan Time: 2:07:03 PMLogfile: mbamQuantumLook.txtAdministrator: YesVersion: 2.00.2.1012Malware Database: v2014.07.09.03Rootkit Database: v2014.07.07.01License: FreeMalware Protection: DisabledMalicious Website Protection: DisabledSelf-protection: DisabledOS: Windows 7 Service Pack 1CPU: x86File System: NTFSUser: MalwarebytesScan Type: Threat ScanResult: CompletedObjects Scanned: 237808Time Elapsed: 3 min, 23 secMemory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: DisabledHeuristics: EnabledPUP: EnabledPUM: EnabledProcesses: 0(No malicious items detected)Modules: 0(No malicious items detected)Registry Keys: 11PUP.Optional.QuantumLook.A, HKLM\SOFTWARE\CLASSES\CLSID\{4f69dccf-5eae-4afc-8ada-389661f0e6cc}, Quarantined, [e98eecb1cab155e1b1f645523ec3b64a], PUP.Optional.QuantumLook.A, HKLM\SOFTWARE\CLASSES\TYPELIB\{f6d9c7db-503c-4c3c-87f8-33accbf741a2}, Quarantined, [e98eecb1cab155e1b1f645523ec3b64a], PUP.Optional.QuantumLook.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{B1E5C80F-D750-4A84-9206-A446D7B7A2F5}, Quarantined, [e98eecb1cab155e1b1f645523ec3b64a], PUP.Optional.QuantumLook.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{4F69DCCF-5EAE-4AFC-8ADA-389661F0E6CC}, Quarantined, [e98eecb1cab155e1b1f645523ec3b64a], PUP.Optional.QuantumLook.A, HKU\S-1-5-21-4016700205-1717049133-1125222536-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{4F69DCCF-5EAE-4AFC-8ADA-389661F0E6CC}, Quarantined, [e98eecb1cab155e1b1f645523ec3b64a], PUP.Optional.QuantumLook.A, HKU\S-1-5-21-4016700205-1717049133-1125222536-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{4F69DCCF-5EAE-4AFC-8ADA-389661F0E6CC}, Quarantined, [e98eecb1cab155e1b1f645523ec3b64a], PUP.Optional.QuantumLook.A, HKLM\SOFTWARE\CLASSES\CLSID\{4F69DCCF-5EAE-4AFC-8ADA-389661F0E6CC}\INPROCSERVER32, Quarantined, [e98eecb1cab155e1b1f645523ec3b64a], PUP.Optional.BrowseFox.A, HKLM\SOFTWARE\CLASSES\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}, Quarantined, [6a0d8f0e96e57cbac8a1c6c226dc7b85], PUP.Optional.QuantumLook.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Quantum Look, Quarantined, [e2959706bac1f44226c22c89f30f8779], PUP.Optional.QuantumLook.A, HKLM\SOFTWARE\Quantum Look, Quarantined, [fe7967360e6d40f68663a015b250a45c], PUP.Optional.QuantumLook.A, HKU\S-1-5-21-4016700205-1717049133-1125222536-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\Quantum Look, Quarantined, [79fe4d500d6e85b1de0c3481bf438a76], Registry Values: 0(No malicious items detected)Registry Data: 0(No malicious items detected)Folders: 1PUP.Optional.QuantumLook.A, C:\Program Files\Quantum Look, Quarantined, [e2959706bac1f44226c22c89f30f8779], Files: 7PUP.Optional.QuantumLook.A, C:\Program Files\Quantum Look\QuantumLookBHO.dll, Quarantined, [e98eecb1cab155e1b1f645523ec3b64a], PUP.Optional.QuantumLook.A, C:\Users\{username}\Desktop\QuantumLook(Sanbreel).exe, Quarantined, [1f58eab33f3c91a502e04902897727d9], PUP.Optional.InstallCore, C:\Users\{username}\Downloads\googleupdatersetup.exe, Quarantined, [2057a0fdb7c4cb6b3d25593240c404fc], PUP.Optional.QuantumLook.A, C:\Program Files\Quantum Look\QuantumLook.ico, Quarantined, [e2959706bac1f44226c22c89f30f8779], PUP.Optional.QuantumLook.A, C:\Program Files\Quantum Look\7za.exe, Quarantined, [e2959706bac1f44226c22c89f30f8779], PUP.Optional.QuantumLook.A, C:\Program Files\Quantum Look\QuantumLookUninstall.exe, Quarantined, [e2959706bac1f44226c22c89f30f8779], PUP.Optional.QuantumLook.A, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\6qeoodjs.default-1401006518835\extensions\firefox@quantumlook.co.xpi, Quarantined, [1d5af2ab671459dd1ed112a311f1e719], Physical Sectors: 0(No malicious items detected)(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.

We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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