Jump to content

Why does the scan after this last update take so long?

Recommended Posts

I started the scan on my husband laptop this morning and it is STILL running!!! The time lapsed is currently at 11:50:10.  I had started it last night and then paused it at the time it was showing 169 Deleted Objects. I tried to cancel and that also did not work.  I clicked on the X closed it, I deleted some programs using Add/Remove Programs, Deleted the Temporary Files through the Internet Options.  I emptied the Trash. I did restarts between all of these.  After all of that I started a new scan. That is the one that is still running now. It is saying 12 Deleted Objects.


I would appreciate any suggestions/comments/ideas.

Link to post
Share on other sites

My husband just noticed that the Objects Scanned has not changed since I got home around seven pm EST. That is when I posted my original comment above on another thread regarding the slowness of the scan.


It is still at 12 Deleted Objects and the Time Elapsed is 12:19:00 the Objects Scanned is at 258788.  Any help is appreciated. 

Link to post
Share on other sites

Hello and Welcome to Malwarebytes

Scan times vary from computer to computer depending on options selected and number of files, speed of computer, hard drive corruption, infections on a computer, Scan for Rootkits option enabled, just to name a few.

If you have scan for rootkits enabled, try disabling that function see if scan times improve.

What type of scan are you running, Threat, Custom or Hyper?

We may be able to help a little better if you provide some logs we can look at...

Please read the following and post back the 3 requested logs - Diagnostic Logs

On the other hand, since your scans are picking up infections, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Thank you

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.