Malwarebytes Premium stops internet access

[debsamguru1]

Windows 7 Home Premium 64-bit

Malwarebytes AntiMalware (Premium) 2.0.2.1012

Windows Firewall

Panda Cloud Antivirus Free

 

On starting my laptop, I am unable to access any website using Firefox Mozilla or ping any domain name. I am able, however, to ping an IP address.

 

Malwarebytes is set to start at Startup.

 

As soon as I disable Malicious Website Protection, I have access to the internet again. I can then enable it again and all is fine.

 

Any ideas please?

 

Debra

[Firefox]

Clean install - latest version

Hello and

Let's try this first....

• Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
• If that does not correct the issue, then please read the following and post back the 3 requested logs - Diagnostic Logs

  (the three files should be CheckResults.txt, FRST.txt and Addition.txt)

• NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

Thank You,

Firefox

EDIT: Also can you tell us what network card you have installed on this computer? Curious if you have a "Qualcomm Atheros Killer e2200" network card...