MBAM Closed problem

[AndrewLaw]

Greetings Ron

 

Not sure if I'm doing this the right way, but here goes!

 

I'm getting the same errors with MBAM2, so have run the diagnostic logs as instructed, and attach them to this post.

 

I'll appreciate you having a look-see.

 

Thanks and best regards,

 

Andrew

FRST.txt

Addition.txt

CheckResults.txt

[AdvancedSetup]

Please open REGEDIT.EXE and the browse to the following key and remove these entries.  Don't delete the main parent key, just the values. ie. leave the Layers key alone.
 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers
    
    C:\WINDOWS\system32\services.exe
    
    C:\Program Files\Roxio Easy VHS to DVD\Roxio Central 4\RoxioCentralFx.exe
    
  
 
 
Next:
 
Go into Control Panel, Add/Remove and uninstall ALL versions of Java and then run the following
 
Please download JavaRa-1.16 and save it to your computer.

• Double click to open the zip file and then select all and choose Copy.
• Create a new folder on your Desktop named RemoveJava and paste the files into this new folder.
• Quit all browsers and other running applications.
• Right-click on JavaRa.exe in RemoveJava folder and choose Run as administrator to start the program.
• From the drop-down menu, choose English and click on Select.
• JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
• Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
• A logfile will pop up. Please save it to a convenient location and post it in your next reply.

Next:
 
Please Run TFC by OldTimer to clear temporary files:

• Download TFC from here and save it to your desktop.
• http://oldtimer.geekstogo.com/TFC.exe
• Close any open programs and Internet browsers.
• Double click TFC.exe to run it on XP (for Vista and Windows 7 right click and choose "Run as administrator") and once it opens click on the Start button on the lower left of the program to allow it to begin cleaning.
• Please be patient as clearing out temp files may take a while.
• Once it completes you may be prompted to restart your computer, please do so.
• Once it's finished you may delete TFC.exe from your desktop or save it for later use for the cleaning of temporary files.

 

 

Next:
 

Then try the following.

• Please uninstall your current version of MBAM and reinstall the latest version. MBAM Clean Removal Process 2x

 

 

 

Please open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkits, Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.
 

 

[AdvancedSetup]

Please post your logs

[AdvancedSetup]

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