Malwarebytes will not open

[pearljam23]

Hello,

 

They other day I was about to run a scan on my laptop with Malwarebytes, as I have not run a full scan since downloading it in March of 14, and  could not remember what its was automatically set to do.  When I try to open open Malwarebytes the mouse has the "Im thinking spinning circle next to it" for about 3 seconds then goes back to normal. (fyi my os is windows 7 Prof)  Then the program never opens.  I am assuming this is virus/malware related.

 

I ran all the chameleons and each time it would successfully create the protected path, but then fail to open the malwarebytes.

 

I tried uninstalling and re installing, and while it was installing some error codes popped up. (well I would attach the screenshots of those errors, but now I cannot open any files, or access my computer/control panel, Im just getting "system call" Explorer.exe errors)

 

So after re-installing malwarebytes still would not open.

 

I ran chameleons again, and each time its made the protected path, and then failed to open malwarebytes. The attached file is the results of the chameleon #2, but all of them had the same results.

 

Im going to try restarting my laptop in hopes that Explorer starts working again!

 

Any advice would be much appreciated

 

-pearljam23

 

 

[pearljam23]

Well whatever was wrong with my explorer.exe seems to be fixed after restarting.  I have attached a screen cap of the error code when I was installing Malwarebytes.  It popped up five times with the same error code, just with different "runtimes"

 

The different Runtime Errors were at 

 

1st: at 79:177

2nd: at 79:177 

3rd: at 79:177

4th: at 69:252

5th: at 45:89

 

The same error code was displayed for each event:

 

 E06D7363

 

 

Thanks

pearljam23

[Firefox]

Hello and

Please try the steps HERE and see it that resolves your issue with E06D7363