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How to remove Surfvox


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Not sure how but I got surfvox and all of my browser are not highjacked. I purchased Malwarebytes to protect me so far it's not doing a good job :(. I have searched Google and most of the instructions are to purchase yet another anti maleware software :(. I have also looked through all of the manual removals but the damn surfvox keeps coming back after a reboot can't figured out where it's hiding.

 

Thanks in advance,

-Max

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Hi & :welcome:

My name is Jürgen and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully. :excl:

  • My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
  • Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
  • Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
  • Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
  • Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
Step 1

frst.pngfrstscan.png

Please download Farbar Recovery Scan Tool and save it to your Desktop.

(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)

  • Start FRST with administator privileges.
  • Make sure the option Addition.txt is checked and press the Scan button.
  • When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
  • Please copy and paste these logs in your next reply.
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