[SOLVED] My Premium ID and License Do Not Work Anymore :-(

[hawki321]

HI :-)

 

MBAE Premium says my key and ID are not correct. I purchased it on the day of release and received my license through Cleverbridge. It worked fine. I had to reinstall windows. I installed MBAE an hour ago and it the key and ID were accepted but i had to reinstall it again and now MBAE says my license or ID is not correct,  I again uninstalled and reinstalled with the same result !!!!

My having to uninstall and reinstall had nothing to do with the functioning of MBAE.

Expecting a a fast fix.

 

This may be a Cleverbridge and not a Malwarebytes problem.

 

I just tried to reinstall  Raxco Product who also uses Cleverbridge to process it's online sales.

 

I had the same problem with the Raxco Product. The License that I received through Cleverbridge that used to work perfectly on the Raxco product (purchased 3 weeks ago) is now no longer accepted by the Raxco Product as being correct.

 

Is Cleverbridge too clever or not clever at all ?

 

In any event I would like the working Premiujm license I paid for ASAP.

 

You can;t complain to Cleverbridge. They refer you to Malwarebytes for all issues and problems. Turkeys !

 

I just tried to install a Raxco product. Raxco also uses Cleverbridge. The license key provided by Cleverbridge for that Raxco product no longer works either.

 

I don't know wtf.

[hawki321]

Thank You Malwarebytes Support for providing me with a fix for this problem :-)

[pbust]

Thanks for confirming the fix. Closing this thread now.