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Databases Not Updating automatically


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I have version 2.0.2.1012. Multiple times every day I am asked to update my databases as they are out of date via pop ups. I click the Fix Now button and nothing happens. I have gone to the website and downloaded the program daily for 4 days. Is there a way to fix this issue? 

Please let me know, 

Thank you!

Faith

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Hello fkrouse and :welcome:

If the Clean Removal Process did not include the use of mbam-clean.exe, then please consider starting at step #1. If your re-install effort did include mbam-clean.exe, then follow the instructions within the pinned topic What to do: Runtime error - database stuck on 2014.03.04 - program stopped.

  • Please try the following and let us know if this corrects your issue: MBAM Clean Removal Process 2.x.
  • If that does not correct the issue, then please read the following and attach the 3 requested logs in a reply to this thread: Diagnostic Logs.
  • The 3 files, from Step 2, to be attached from your desktop are: 1) CheckResults.txt 2) FRST.txt 3) Addition.txt. Please do not Copy and Paste them into a reply.
  • NOTE: There is an FAQ section with valuable information located in Common Questions, Issues, and their Solutions.

Please let us know the status of your issue in a reply to this thread.

Thank You. :)

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