39373972 Posted July 4, 2014 ID:848951 Share Posted July 4, 2014 i just upgraded from 1.75, with a premium license, my os is windows 7 x64 biti use avast antivirus alongside with malwarebytes, if anything, i have excluded the folders from each other and suchin the event viewer i always get this message: and after my system has booted up, the icon appears right after every other icon has loadedi have done the mbam clean install 3 times now and this issue will not go away..i have no infections either so i don't know what could it be Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 4, 2014 Root Admin ID:848955 Share Posted July 4, 2014 Hello and Please uninstall your current version of MBAM and reinstall the latest version. MBAM Clean Removal Process 2x If that does not correct the issue then please read the following and post back the requested logs. - Diagnostic Logs NOTE: There is an FAQ section with valuable information located here: - Common Questions, Issues, and their SolutionsThank You Link to post Share on other sites More sharing options...
39373972 Posted July 4, 2014 Author ID:848957 Share Posted July 4, 2014 but i have reinstalled it 3 times now..the issue will not go away Link to post Share on other sites More sharing options...
1PW Posted July 4, 2014 ID:848972 Share Posted July 4, 2014 Hello 39373972: If the last re-install was preceded immediately by the use of mbam-clean.exe, then please read the following and attach all 3 requested logs in a reply to this thread: Diagnostic Logs. Thank you. Link to post Share on other sites More sharing options...
39373972 Posted July 4, 2014 Author ID:849114 Share Posted July 4, 2014 here are the logs Link to post Share on other sites More sharing options...
39373972 Posted July 4, 2014 Author ID:849140 Share Posted July 4, 2014 is anyone going to respond or do i have to uninstall this product completely and never use it again?? lol Link to post Share on other sites More sharing options...
AmarildoJr Posted July 4, 2014 ID:849145 Share Posted July 4, 2014 is anyone going to respond or do i have to uninstall this product completely and never use it again?? lolSorry for hijacking your topic. You just have to wait a little. The staff probably don't get payed to respond And they could be looking for ways to solve your issue. Link to post Share on other sites More sharing options...
39373972 Posted July 4, 2014 Author ID:849146 Share Posted July 4, 2014 oh no its fine!! thanks (i can get a little impatient at times) Link to post Share on other sites More sharing options...
daledoc1 Posted July 4, 2014 ID:849150 Share Posted July 4, 2014 Hello, 39373972: Yes, @AdvancedSetup (our forum Root Admin and MBAM staff member (Forum Community Manager)), or someone else qualified to review your logs (e.g. staff or expert helper), will be along as soon as possible to advise you. The forum is quite busy and today is actually a holiday in the U.S., where many staff and volunteers are based. Please try to be patient -- someone will help you at the earliest possible moment. Thanks very much, Link to post Share on other sites More sharing options...
Firefox Posted July 4, 2014 ID:849197 Share Posted July 4, 2014 Hello and Welcome to Malwarebytes Your computer shows signs of an infection and/or some software conflicts, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware. Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers Thank you Link to post Share on other sites More sharing options...
39373972 Posted July 4, 2014 Author ID:849220 Share Posted July 4, 2014 my computer is not infected but whatever thanks anyways Link to post Share on other sites More sharing options...
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