Real-Time protection turning off

[tom_w]

Program: Malwarebytes Anti-Malware Premium

Version:  2.0.2.1012

 

At least once every couple of weeks Real-Time Protection will turn off and clicking the "Fix Now" button does nothing. The only thing that fixes it is to shut down Malwarebytes and restart it, rebooting the PC will work also.  

[daledoc1]

Hello and , tom_w:

 

Let's start with some routine troubleshooting first, please:

• Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
• If that does not correct the issue, then please read the following and post back the 3 requested logs - Diagnostic Logs
• NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

Thank You,