Jump to content

Protection modules not loading

Recommended Posts

same problem - MBAM premium says I am not protected.  Settings->Detection and Protection shows that Malicious Website Protection is disabled.  I enable it and it goes right back to disabled.  


I did  clean removal and reinstall as instructed.  The problem was corrected until a reboot, then it was right back.


I have attached the three requested logs.




Link to post
Share on other sites

Hi, and :welcome: , lindamcassidy1:

Sorry to hear you are having issues.

Each computer is unique.

Problems that sound "the same" most often are not.

The same is true for solutions.

They most often need to be individualized.

It is less confusing for everyone if we try to stick to "one user per topic".

Please start a NEW, SEPARATE topic using the cjfj.png button.

The staff and experts will be able to more easily provide both you and the OP with individual help to get you both up and running.

Thanks for your patience and understanding,


Link to post
Share on other sites

  • Root Admin

The logs indicate that this is probably a Work computer. If so do you have Admin rights on the system and the official or legal right to work on malware detection and removal on this system?

If the answer is yes then I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.