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Malwarebytes freezes and/or BSODs my computer


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Hi,MadDemon64, and :welcome:

Thank You

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Ok here are the results

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MBAM Registry Settings and License Info (part 2):
==================================================
 
 
HKEY_USERS\S-1-5-18\SOFTWARE\Malwarebytes' Anti-Malware
alwaysscanfiles               REG_DWORD 1
alwaysscanheuristics          REG_DWORD 1
alwaysscanmemory              REG_DWORD 1
alwaysscanregistry            REG_DWORD 1
alwaysscanstartups            REG_DWORD 1
autosavelog                   REG_DWORD 1
openlog                       REG_DWORD 1
contextmenu                   REG_DWORD 1
defaultscan                   REG_DWORD 0
reportthreats                 REG_DWORD 1
terminateie                   REG_DWORD 0
startwithwindows              REG_DWORD 1
startfsdisabled               REG_DWORD 0
silentipmode                  REG_DWORD 0
trialpromptshown              REG_DWORD 0
HKEY_USERS\.DEFAULT\SOFTWARE\Malwarebytes' Anti-Malware
alwaysscanfiles               REG_DWORD 1
alwaysscanheuristics          REG_DWORD 1
alwaysscanmemory              REG_DWORD 1
alwaysscanregistry            REG_DWORD 1
alwaysscanstartups            REG_DWORD 1
autosavelog                   REG_DWORD 1
openlog                       REG_DWORD 1
contextmenu                   REG_DWORD 1
defaultscan                   REG_DWORD 0
reportthreats                 REG_DWORD 1
terminateie                   REG_DWORD 0
startwithwindows              REG_DWORD 1
startfsdisabled               REG_DWORD 0
silentipmode                  REG_DWORD 0
trialpromptshown              REG_DWORD 0
 
 
 
Context Menu Entries:
=====================
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
List of MBAM Related Directories:
=================================
 
===============================================================
END OF FILE
 

 

Addition.txt

CheckResults.txt

FRST.txt

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Hi:

 

The help desk is very busy, and the last weekend was a 3-day, holiday weekend in the U.S., where Malwarebytes headquarters is located.

It could take 3 or 4 business days, perhaps a bit longer because of the recent holiday backlog.

 

Or, you could post your logs in a new, separate topic in the malware removal section >>HERE<< for free, one-on-one help.

 

Thanks for your patience,

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  • Root Admin

If you're unable to obtain locate your reply from the help desk we can help you here on the forum by following the advice below.

I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.

I will go ahead and close this topic now. Please either continue to work with the help desk or submit a new topic as requested in the other forum with your logs and we'll be happy to help you here.

Thanks again.

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