Jump to content

Will not update database version


Recommended Posts

Please only attach any diagnostic logs ( reports) that we ask you to post.  You'll have to use the More Reply Options in order to see the Attach options.

 

This tool will collect some information on the installation of Malwarebytes and create a report I need to review: .
Download mbam-check.exe and save it to your desktop    from  http://downloads.malwarebytes.org/file/mbam_check
On Vista/Windows 7, 8, Right-click on mbam-check.exe & select Run as Administrator & allow to Run when prompted by User Account Control.
On XP,Double-click on mbam-check.exe to run it.

Do have patience while the tool runs.  It may take a while, and will flash a command prompt window.  And then it will start your text editor ( default is typically NOTEPAD).

It should then open a log file CheckResults.txt.  Just do a File >> Exit in NOTEPAD.
You should attach the **CheckResults.txt** file located on  your desktop so that I can review.

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.