Malwarebytes Anti Malware Not Responding

[paigeone]

Hi,

My Malwarebytes Anti Malware is not responding when I try to run a scan. It says potential threats detected.. a PUP.TidyNetwork error.  When I click to try and "quarantine it" my computer freezes.  I tried running Malwarebytes Chameleon with no avail.  I ran the Farbar Recovery Scan Tool per website instructions.  I am sending the requested logs.  I have a Windows 7 64-bit computer.

 

Any help will be greatly appreciated.  Thanks in advance.

 

Paige

 

Addition.txt

FRST.txt

[daledoc1]

Hi:
 
Welcome.
 

When you click on "quarantine all" it will give you the message that it is done cleaning, however, its not really done, its probably still doing work in the background. Let it sit for a little while and see if it finishes the cleanup and then you get prompted to reboot.... https://forums.malwarebytes.org/index.php?/topic/151720-malwarebytes-crashes-2-seconds-after-clicking-apply-actions/#entry847750

 
Having said that, there's something wrong with those logs -- they are unintelligible code.
 
Let's try starting from scratch with routine troubleshooting:

• Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
• If that does not correct the issue, then please read the following and post back the 3 requested logs - Diagnostic Logs
• NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

Alternatively, if you think you are infected, then the best bet might be to head straight over to the malware removal section or help desk to get cleaned up.  To do that, please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
A malware analyst will guide you through the cleanup process.

Thanks,