cannot update malware

[martha51986]

Hi,

 

I am unable to download updates for malwarebytes antimalware. When I click on 'update now', it scans for updates, then shows that it is downloading updates, then reverts to the screen where it says, 'your databases are out of date'. How can I fix this?

 

I've attached the diagnostic logs for review. thank you

Addition.txt

CheckResults.txt

FRST.txt

[1PW]

Hello martha51986 and

Let's start here:

• Please try the following and let us know if this corrects your issue or not. MBAM Clean Removal Process 2.x.
• If that does not correct the issue, then please read the following and attach the 3 requested logs in a reply to this thread. - Diagnostic Logs.
• NOTE: There is an FAQ section with valuable information located here: - Common Questions, Issues, and their Solutions.

Please let us know, in a reply to this thread, if the above steps have helped you with your issue.

Thank You.