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Database will not update

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Hello SailordaveNC and :welcome:

Please start here:

Please let us know, in a reply to this thread, if the above steps have helped you with your issue.

Thank You. :)

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If I may, in addition to 1PW's excellent advice...


One quick thing to check for this problem before attempting the reinstall: 

Click the "Scan" link at the top of the main dashboard.

If there are scan detections waiting for your action, then the program will not update.

If you deal with them (e.g. quarantine), then you will be able to update.


If that doesn't resolve your issue, then by all means, absolutely please follow 1PW's excellent advice.


<Just a thought>

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