Help

[Cjz21j]

Hello have a problem if I use the real-time along with malwarebytes real time protection avast? dara conflict?

[1PW]

Hello Cjz21j and

For Malwarebytes Anti-Malware 2.x, please exclude the following files from your Anti-Virus software (we are unsure what version of you are using):

Note: If using a software firewall besides the built in Windows Firewall you will need to exclude them from it as well

For 32-bit (x86) versions of Windows XP, and above:

• C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
• C:\Program Files\Malwarebytes Anti-Malware\mbamdor.exe
• C:\Program Files\Malwarebytes Anti-Malware\mbampt.exe
• C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
• C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe

For 64-bit versions of Windows Vista and above:

• C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
• C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamdor.exe
• C:\Program Files (x86)\Malwarebytes Anti-Malware\mbampt.exe
• C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
• C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe

Note: If using a software firewall besides the built in Windows Firewall you will need to exclude mbam.exe and mbamservice.exe from it as well

Note: Once that is done, please make sure that if either of those programs has any sort of web filter, that you add the following as a trusted site:

data-cdn.mbamupdates.com

Please let us know, in a reply to this thread, how it went.

Thank you.

[daledoc1]

Hello:

 

 

EDIT:  OOPS!

Sorry, 1PW, I didn't notice that you had also posted the same reply.

[Cjz21j]

Well I have done these two things this way will not work out conflict?

[Nesivos]

Well I have done these two things this way will not work out conflict?

What exactly is the conflict?

[daledoc1]

Hi:
 

Well I have done these two things this way will not work out conflict?

 
Yes, if possible, please explain in more detail what this "conflict" is.

Also, in order to better assist you, please read the following and post back the 3 requested logs - Diagnostic Logs

 

The staff will review the logs and advise you about how to resolve your issues.

 

Thanks,

[Cjz21j]

Just wanted to know even if the two in real time protection would conflict not only that even

[daledoc1]

Hi, again:

 

As we said, no, they should not.

 

However, each computer is unique.

If you run into problems, please read the following and post back the 3 requested logs - Diagnostic Logs

 

Thanks,

[Cjz21j]

I'm not having problems so was wondering if not generate conflict even more thanks

[1PW]

Hello Cjz21j:

The exclusion entries sent to you are quite effective when significant system slowing is experienced as when two on-access scanners (Anti-Virus and Anti-Malware) could conflict while working simultaneously. Those exclusions are not always necessary.

I hope this has helped.

Thank you.