Computer Black Screening after Scan

[Christian_Wo]

Hello,

 

So my computer has had malware problems so I decided to install malwarebytes. I ran a scan and it found a few viruses and kept blocking a virus called trojan.zekos.patched. The scan was taking a very long time (over 3 hours), and so I went to bed and left my computer on. My mom decided to turn off my computer by pressing the power button on my desktop because it was making 'too much noise'.

 

So now when I try to boot my computer it goes to the screen where it gives you the option to run it in safe mode or normal mode ect. I tried running it in normal mode and it black screened. I waited like 10 minutes to see if anything would happen, but no. Then I turned it off fully for 10 seconds then turned it back on and put it on the safe mode. It shows all of the drivers loading, but then stops on

 

 \windows\system32\drivers\classpnp.sys

 

Then it just black screens again. I have tried restarting my computer from the bios, but still nothing.

 

I need help fast!

[1PW]

Hello Christian_Wo and

I recommend following the advice from the topic: Available Assistance for Possibly Infected Computers and have one of the Malware Removal Experts assist you with your issue.

If, as recommended, you do open a topic in Malware Removal Help, please make reference to this thread.

Thank you.