have just purchased malwarebytes premium, for 3 pc's but only allowing 1 pc

[gypsyangel70]

Hi, I have just purchased the premium malwarebytes, and it told me i can use the keygen for 3 pc's , I have installed it on my laptop, with no problems, then went to go and install it on my other 2 laptops and it wont let me use the keygen, tells me its wrong. why cant i use it? I bought this malware as it offered 3 pc's , so not happy that its only letting me put it on one lappie...... I message support, but apparently it will take 4 days to get a answer ??????? am i being ripped off ??????? and if not, how come it wont let me use the key gen on my other 2 lappies ?????

[gonzo]

You're not getting ripped off.  The most common reason is that people often confuse letters for numbers (or vice versa) on the ID or KEY.  The font and the font size that are used in the email are not easy to read.  Look at the sample below for an example.

 

Font used in the email:

0  O   

1  I

2  Z

5  S

 

A more easy to read font:

0  O   

1  I

2  Z

5  S

 

By the way, the above text is larger than what's in the email. I'm just trying to show the similarity of the letters here.

 

If you can, copy the text from the emal into a text file, move it to the next PC, and copy (CTRL-C) and paste (CTRL-V) from the text file into the Activation boxes.  Make sure not to include any spaces before OR after the text strings.  This should work.  Please let us know.

[gypsyangel70]

i typed it in, so will try and copy and paste, thank you 

[gypsyangel70]

thank you for your help, It worked this time. cheers

[gonzo]

Glad to hear it.  That's usually what the problem is.