Unable to Access Update Server

[jclarkewt]

I have uninstalled MBAM (w/MBAM Clean Removal Tool) and reinstalled the latest build (2.0.2.1012).

 

I have set Norton Antivirus and Windows Firewall to give MBAM full permissions.

 

No detected threats.

 

Logs attached.

 

Please advise.

FRST.txt

Addition.txt

CheckResults.txt

[1PW]

Hello jclarkewt and
 
Because a remnant of a C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware\Configuration\netconf.ref.old file is present in one of your diagnostic logs, along with additional inconsistencies, please perform the following:

• Please try the following and let us know if this corrects your issue or not. MBAM Clean Removal Process 2.x.
• If that does not correct the issue, then please read the following and attach the 3 requested logs in a reply to this thread. - Diagnostic Logs.
• NOTE: There is an FAQ section with valuable information located here: - Common Questions, Issues, and their Solutions.

Log Set 1 need not be regenerated as your first Farbar logs will suffice for now. However, Log Set 2 is quite necessary.

Please let us know, in a reply to this thread, if the above steps have helped you with your issue.

Thank You.

[jclarkewt]

Done, now program crashes when it tries to update.

 

Log Set 2 attached.

CheckResults.txt

[1PW]

Hello jclarkewt:
 
Even though the last clean re-installation shows more essential and correct information, I recommend following the advice from the topic: Available Assistance for Possibly Infected Computers and have one of the Malware Removal Experts assist you with your issue.

If, as recommended, you do open a topic in Malware Removal Help, please make reference to this thread.

Thank you.