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Pup Blues

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Need some advice as I’m worried about using my laptop after Malware Bytes detected and quarantined a number of pup malware infections. Initially I did not realise the significance of this, which may account for my laptop running slow and on one occasion when opening Outlook I got a message ‘Your Ctrl key is pressed’.  This week when I tried out another malware application it picked a single detection of pup.installrex/variant! I have ran both programs again and nothing is now picked up. However, when I run AVG tune up Registry Repair it leaves one item as being unresolved and is marking it as severity level high, and from what I have read regarding the pup.installer It could be responsible.

Given this situation I’m unsure about the safety of the system, I feel I should start again and reinstall windows 7, but do you think that this is going OTT? Your opinions and advice please would be much appreciated.

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Potentially Unwanted Programs (PUPs) are NOT malware and there is no reason to wipe a PC and reinstall the OS of choice over them.


You need to be more vigilant when installing software.


Other than the advice given, how do I know that my system is now safe to use, and would do I resolve the registry issue?

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Hi, @pcspike:
In addition to @David H. Lipman's expert advice, if you would like one of our trained malware experts to guide you through some scans to be sure your system is clean, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
A malware analyst will assist you -- one-on-one, for free -- with looking into your issue.


Also, you might find helpful these pinned topics written by our Forum Root Admin, re:

PUPs: What are the 'PUP' detections, are they threats, and should they be deleted?

Registry Cleaners: Do I need a Windows Registry Cleaner?


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