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  • Root Admin

Please restart the computer 2 times. Then run FRST again and make sure you place a check mark in the Additions.txt check box for that log too and post back both new logs.

 

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please copy and paste it to your reply as well.


 

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Quick update: When i just tried to hibernate the system, it restarted and in result, i lost the unsaved work.

This issue used to appear in the past but hasn't happen in last few months. Today it again re-appeared,so must be some reason.

 

Thanks.

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  • Root Admin

We may not be able to fix everything. In order for the computer to be back to 100% safe, secure, and properly operating you would need to format the drive and reinstall Windows. All we're doing is trying to clean up a big mess as best we can without reinstalling Windows.

 

Please read the following if you've not done so already

The complexity of finding, preventing, and cleanup from malware

 

 

 

 

 

 

Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.
 

 

 

fixlist.txt

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  • Root Admin

Please download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!


 

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Results of screen317's Security Check version 0.99.87  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 SpywareBlaster 5.0    
 Spybot - Search & Destroy
 Adobe Flash Player 14.0.0.145  
 Adobe Reader 9 Adobe Reader out of Date!
 Mozilla Firefox (31.0)
 Google Chrome 34.0.1847.131  
 Google Chrome 35.0.1916.114  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
 Mobile Partner OnlineUpdate ouc.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````
 

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Sorry for taking time. Its because i didn't get a threat msg this time in AVG scan. I wonder why so. Earlier it was detecting 5 threats every time i scanned. Not sure if i removed them before uninstalling the AVG. I can only remember that the programs were Sony and few others.

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  • Root Admin

Well I don't know what was there but at this time the logs you've provided are not showing an infection.

 

 

 

At this time there are no more signs of an infection on your system.
However if you are still seeing any signs of an infection please let me know.

Let's go ahead and remove the tools and logs we've used during this process.

Most of the tools used are potentially dangerous to use unsupervised or if ran at the wrong time.
They are often updated daily so if you went to use them again in the future they would be outdated anyways.

The following procedures will implement some cleanup procedures to remove these tools.
 
bwebb7v.jpgDownload Delfix from here and save it to your desktop. (you may already have this)

  • Ensure Remove disinfection tools is checked.
  • Click the Run button.
  • Reboot

Any other programs or logs that are still remaining, you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

Note:
If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.
 
 
If there are any other left over Folders, Files, Logs then you can delete them on your own.
 
Please visit the following link to see how to delete old System Restore Points. Please delete all of them and create a new one at this time.
How to Delete System Protection Restore Points in Windows 7 and Windows 8

Remove all but the most recent Restore Point on Windows XP


As Java seems to get exploited on a regular basis I advise not using Java if possible but to at least disable java in your web browsers
How do I disable Java in my web browser? - Disable Java

A lot of reading here but if you take the time to read a bit of it you'll see why/how infections and general damage are so easily inflicted on the computer. There is also advice on how to prevent it and keep the system working well. Don't forget about good, solid backups of your data to an external drive that is not connected except when backing up your data. If you leave a backup drive connected and you do get infected it can easily damage, encrypt, delete, or corrupt your backups as well and then you'd lose all data.
Nothing is 100% bulletproof but with a little bit of education you can certainly swing things in your favor.


If you're not currently using Malwarebytes Premium then you may want to consider purchasing the product which can also help greatly reduce the risk of a future infection.
 

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  • Root Admin

Interesting. Should only be getting that if something is trying to call it.

 

Please try the following again.

 

Please go into Control Panel, Add/Remove and uninstall ALL versions of Java and then run the following.
 
Please download JavaRa-1.16 and save it to your computer.

  • Double click to open the zip file and then select all and choose Copy.
  • Create a new folder on your Desktop named RemoveJava and paste the files into this new folder.
  • Quit all browsers and other running applications.
  • Right-click on JavaRa.exe in RemoveJava folder and choose Run as administrator to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it in your next reply.

Next:
 
Please Run TFC by OldTimer to clear temporary files:
  • Download TFC from here and save it to your desktop.
  • http://oldtimer.geekstogo.com/TFC.exe
  • Close any open programs and Internet browsers.
  • Double click TFC.exe to run it on XP (for Vista and Windows 7 right click and choose "Run as administrator") and once it opens click on the Start button on the lower left of the program to allow it to begin cleaning.
  • Please be patient as clearing out temp files may take a while.
  • Once it completes you may be prompted to restart your computer, please do so.
  • Once it's finished you may delete TFC.exe from your desktop or save it for later use for the cleaning of temporary files.


 
 

 

Then let me get some fresh new FRST logs.

 

Restart the computer 2 times and then run FRST and make sure you place a check mark in the Additions.txt check box and post back both new logs.

 

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please copy and paste it to your reply as well.


 

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JavaRa 1.16 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Sat Sep 27 01:22:26 2014

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0001-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0002-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0003-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0004-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0005-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0006-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0007-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0008-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0009-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0010-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0011-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0012-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0013-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0014-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0015-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0016-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0017-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0018-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0019-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0020-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0021-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0022-ABCDEFFDCBA}. The error returned was 124.

Found and removed: CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0020-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0020-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0021-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0021-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0022-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0022-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0023-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0023-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0024-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0024-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0025-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0025-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0026-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0026-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0027-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0027-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0028-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0028-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0029-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0029-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0030-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0030-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0031-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0031-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0032-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0032-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0033-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0033-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0034-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0034-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0035-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0035-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0036-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0036-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0037-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0037-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0038-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0038-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-FFFF-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0000-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0001-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0002-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0003-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0004-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0005-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0007-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0008-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0009-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0011-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0012-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0013-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0014-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0015-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0016-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0017-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0018-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0019-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0020-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0021-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0022-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0023-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0023-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0023-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0024-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0024-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0024-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0025-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0025-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0025-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0026-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0026-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0026-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0027-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0027-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0027-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0028-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0028-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0028-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0029-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0029-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0029-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0030-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0030-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0030-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0031-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0031-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0031-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0032-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0032-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0032-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0033-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0033-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0033-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0034-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0034-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0034-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0035-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0035-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0035-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0036-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0036-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0036-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-FFFF-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-FFFF-ABCDEFFEDCBA}

------------------------------------

Finished reporting.


 

FRST.txt

Addition.txt

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  • Root Admin

Well overall it looked okay until I got to the Event Logs section. It shows quite a few issues still going on.

 

Can you please run a full disk check.

 

From an elevated admin command prompt:   CHKDSK   C:  /R

 

Then press Y and reboot the computer to let it run.

 

Once done then run Combofix again and post back a new log.

 

Please visit this webpage and read the ComboFix User's Guide:

  • Once you've read the article and are ready to use the program you can download it directly from the link below.
  • Important! - Please make sure you save combofix to your desktop and do not run it from your browser
  • Direct download link for: ComboFix.exe
  • Please make sure you disable your security applications before running ComboFix.
  • Once Combofix has completed it will produce and open a log file.  Please be patient as it can take some time to load.
  • Please attach that log file to your next reply.
  • If needed the file can be located here:  C:\combofix.txt
  • NOTE: If you receive the message "illegal operation has been attempted on a registry key that has been marked for deletion", just reboot the computer.


 

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  • Root Admin

Please download MiniToolBox save it to your desktop and run it.

Checkmark the following check-boxes:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using Reset FF Proxy Settings option Firefox should be closed.
 
 
 
 
 
Please download Security Check by screen317 from HERE or HERE.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!


 

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 Results of screen317's Security Check version 0.99.88  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
AVG Internet Security 2015   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 SpywareBlaster 5.0    
 Spybot - Search & Destroy
  Adobe Flash Player 14.0.0.145 Flash Player out of Date!  
 Adobe Reader 9 Adobe Reader out of Date!
 Mozilla Firefox (32.0.3)
 Google Chrome 34.0.1847.131  
 Google Chrome 35.0.1916.114  
````````Process Check: objlist.exe by Laurent````````  
 AVG avgwdsvc.exe
 Mobile Partner OnlineUpdate ouc.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````

Result.txt

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