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Can't access "settings" or open Malwarebytes

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Rookie mistake and I can't find a fix.


Using Malwarebytes on a new machine running Windows 7 and Malwarebytes Premium.  No problem until, today, when I clicked the enable self-proctection box in the settings menu.   Computer froze and went to a blue dos-type screen with warnings and suggestions to restart.  Restarted and all good except Malwarebytes will not start.  I found out how to remove, clean up, and reinstall the program, but I can't do it because I don't know how to access the "settings" to unclick the "enable self protection".


Can anyone guide me as to how to get to the "settings" menu so I can unclick the self-protection?  Every way I try gives me the option screen ("Do you want this program to make changes to your computer?"), I click yes, but the program fails to open.  Any help is much appreciated.

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Hello ljwin47 and :welcome:

Normally you would access it through: Dashboard > Settings > Advanced Settings and untick "Enable self-protection module".
See the Malwarebytes Anti-Malware User-Guide.

However, your system may have an aggressive User Account Control (UAC) setting or a protective Software Restriction Policy (SRP) setting.

If this is not the case, please start here:

Please let us know, in a reply to this thread, if the above steps have helped you with your issue.

Thank You. :)

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Thanks for the reply, but my problem is I can't get to the dashboard.  I can't get the program to open at all.  I can't run the MBM Clean Removal because I cannot unclick the self protection in the "Settings" because I can't get to the settings.  Everytime I try to access the program, nothing happens.


I've attached the logs, as requested.



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