A1ex Posted June 23, 2014 ID:845156 Share Posted June 23, 2014 I have MBAE 0.10.3.0100 running on Win8.1 updated.When I try to install 1.03.1.1220 I get an error5 message, can't run file in temp folder.I've retried with avast av shields off, and also after uninstalling 0.10.3.0100, with the same result.What do I do now? Link to post Share on other sites More sharing options...
Staff pbust Posted June 23, 2014 Staff ID:845162 Share Posted June 23, 2014 Welcome to the forum.Please attach your MBAE logs:https://forums.malwarebytes.org/index.php?/topic/144403-readme-first-how-to-post-here/ Link to post Share on other sites More sharing options...
A1ex Posted June 24, 2014 Author ID:845490 Share Posted June 24, 2014 I don't think I have any logs since I can't install the prog! Link to post Share on other sites More sharing options...
A1ex Posted June 24, 2014 Author ID:845507 Share Posted June 24, 2014 I'll be away for a few days, so no rush, but where do I find my MBAE logs? Link to post Share on other sites More sharing options...
Staff pbust Posted June 24, 2014 Staff ID:845553 Share Posted June 24, 2014 Read the link I posted above. It will explain where the logs are and how to attach them. Link to post Share on other sites More sharing options...
Staff pbust Posted June 28, 2014 Staff ID:846945 Share Posted June 28, 2014 It seems that the file you downloaded is not in your temporary directory anymore (probably because closing the browser or some other issue). Try downloading a fresh copy of the installer and save it to your Desktop. Then double-click the installer from the Desktop. Link to post Share on other sites More sharing options...
A1ex Posted June 28, 2014 Author ID:847105 Share Posted June 28, 2014 Did as you suggested, couldn't download to public desktop, but OK to Users/Alex/Desktop.Ran the installer from there as administrator and install proceeded without a hitch. Problem solved, thanks for the help. Link to post Share on other sites More sharing options...
Staff pbust Posted June 28, 2014 Staff ID:847107 Share Posted June 28, 2014 Cool, thanks for confirming! Closing this thread as solved Link to post Share on other sites More sharing options...
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