Malwarebyes Anti-Malware has stopped working

[Jimnb11]

After upgrading from the trial version to premium, I get the error 'Malwarebyes Anti-Malware has stopped working' whenever I try to update definitions or run a scan. Tried unistalling then re-installing and running in safe mode. nothing seems to help. At least with the trial version the software operated.

 

Any ideas? Can't find anything in the FAQ.

 

James

[Firefox]

Hello and

Let's try this first....

• Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
• If that does not correct the issue, then please read the following and post back the requested logs - Diagnostic Logs
• NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

Thank You,

Firefox

[Jimnb11]

Ran Farbar Recovery Scan Tool. Results are attached.

Addition.txt

FRST.txt

[Firefox]

Your missing one of the log files, CheckResults.txt to be exact......

[Jimnb11]

Attached.

CheckResults.txt

[TeMerc]

User being assisted in support, closing topic