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Ready to give up, locked up secure boot off.

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My Dell Inspiron 15 has been completely hijacked by remote access, Realtek Family Controller and its like I see the virtual program it wants me to see. It involves new and more programs each time its found. I have had Mcafee techmasters try, Dell techmasters, everyone thinks they fix it then when my system is powered down for restart or overnight, it starts all over again with the boot up. Safe mode boot has been disabled and locked by admin password which I never even knew there was an admin account set up. Please help if you can. I have had this sstem only since May for a birthday present.




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Hello MaHM and :welcome:

Because you believe you are probably infected with persistent malware and malware removal actions are not permitted in this sub-forum, I recommend following the advice from the topic: Available Assistance for Possibly Infected Computers and have one of the Malware Removal Experts assist you with your issue.

If, as recommended, you do open a topic in Malware Removal Help, please make reference to this thread.

Thank you. :)

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