malware key

[bnhuo]

I had a run time error with my Malwarebytes which i fixed by re-installing it, but now that i've reinstalled it its asking for a key for the premium. I lost the key can you give me another one for it? 

[1PW]

Hello bnhuo and

By policy, replacement ID and Keys are not issued for those that have been lost. The following is quoted from the Malwarebytes Help Desk:

 

https://helpdesk.malwarebytes.org/entries/45274777-What-does-Malwarebytes-Anti-Malware-2-0-mean-for-me-#lost-key-id

 

I've lost my key/ID, how can I get it again?

To obtain your Malwarebytes Anti-Malware license Key & ID, or to obtain a copy of your confirmation email, please contact our eCommerce partner, cleverbridge. The contact information is available at: http://www.cleverbridge.com/342/?scope=cuseco

Please be sure to provide as much of the following information as you can to customer service representative in order to retrieve your order information:

• Cleverbridge Reference Number
• Date of purchase
• Name used for purchase
• Address used(if applicable)
• Email address used
• Form of payment used

 

Upon successful retrieval, please store your reference number, ID and Key in a safe place.

 

If you purchased a physically boxed version of Malwarebytes Anti-Malware, your ID and Key were provided within the boxed container.

If you purchased an electronic copy, please ask your vendor for assistance.

 

Thank you.