Malwarebytes 2.02 crashes on update, scan and enabling protection

[camelx]

Hello I cannot get Malwarebytes 2.x to work. I have been registered user since the beginning and it's always worked great. Now the 2.x I can't do an update, I can do any scans and I cannot enalbe protection without program saying "Malwarebytes has stopped working.." window.

 

I'm using Windows 7.

 

Here's my log files based on what I've read in forum. Thanks!

 

Camelx

CheckResults.txt

FRST.txt

Addition.txt

[camelx]

Just to correct above - I CAN NOT do update, any scans, or enable protection.

[1PW]

Hello camelx and
 
Have you attempted a clean re-install, using mbam-clean.exe, such as in the following?

• Please try the following and let us know if this corrects your issue or not. MBAM Clean Removal Process 2.x.
• If that does not correct the issue then please read the following and post back the requested logs. - Diagnostic Logs.
• NOTE: There is an FAQ section with valuable information located here: - Common Questions, Issues, and their Solutions.

Please let us know, in a reply to this thread, if the above steps have helped you with your issue.

Thank You.

[camelx]

Thanks for the VERY quick response!!!

 

I'm sorry I failed to report that.

 

1. Yes I did use the Clean removal process 2.x and redownloaded from your site and installed. No changes, same result.

2. did the logs.

3. read through the forum for a number of days now, trying many suggestions. no luck.

 

I also ran the latest Chameleon. It did an update and a quick scan and reported no errors. But when running Malwarebytes 2.x, all the same issues. The program will start and I can go to settings, but I can not do update or any scans.

 

I have also run Hitman Pro, SuperAntispyware Pro, MWB rootkit, anti exploit, tdsskiller, and rkill. (most report no finds, and the ones that did, I removed all) results still the same.

[1PW]

Hello camelx:

 

Thanks for the clarification/update.

 

Hopefully a staffer will analyze your logs soon.

 

Thank you.

[AdvancedSetup]

The system appears to be infected but it's also actively running software designed to steal and pirate software from Microsoft. As such we cannot assist you with cleaning the system.

 

This topic will now be closed due to evidence of cracked or pirated software on this system.

Piracy Policy
 

[AdvancedSetup]

Topic reopened per PM discussion. Please remove said software and then open a new topic in the other forum based on the information below.

I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.

Thanks