Unable to access internet after installation of premium version 2.0.2.1012

[Debbi]

I have a premium lifetime subscription and last night I received the updated version 2.0.2.1012 to download.  I did so and when I asked it to update and scan it would not update.  Stopped the update and ran a scan.  37 pups found and quarantined.

 

Tried to again update and discovered I could not access internet.

 

Since this was the only change to my computer, I uninstalled and was able to access internet.

 

Did a reinstall.  Same problem.  Uninstalled and then ran the mbam clean program recommended in the forums.

 

Two subsequent removal and reinstalls later, I found that if I turned off the button for malicious website protection in settings, I was able to access internet.  This leaves me with a message stating that my computer is not safe. 

 

Ran another scan (the updates worked this time) and 114 pups were found.  Which leads me to believe they came in on the installs (37x3 = 111).

 

Ran a scan again this morning, program updated correctly, and nothing further was found, although the malicious website protection is still turned off and I still have the message that my computer is unsafe.

 

I also used the anti rootkit program and it found nothing.

 

I have Windows 8, use Firefox (which is current), McAfee.  Windows firewalls are turned off so as not to conflict with McAfee.  I enabled the plugin for Firefox for McAfee for "safe website" monitoring.

 

Help please? 

 

[Firefox]

Hello and

We will need to get some Diagnostic Logs and also a copy of the scan logs were the items were detected....

Please read the following topic Diagnostic Logs and post back the logs when ready and we'll see if we can determine what's going on.

[Debbi]

will report tonight.

[Debbi]

Good evening!  I am attaching the Frst.txt, Addition.txt, and CheckResults.txt files.  Thanks for your help!

Addition.txt

CheckResults.txt

FRST.txt

[AdvancedSetup]

The logs indicate that the computer is probably infected.  I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.


Thanks