Can't run malwarebytes

[buttons11]

Hi Again,

I took your advice. But when i downloaded malware bytes again it still didn't work so i downloaded the Hijackthis program and below is a copy of my log. I think i may still be infected. Please help.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 6:09:57 PM, on 5/4/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\HP\Smart Web Printing\hpswp_clipbook.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\WINDOWS\ehome\ehtray.exe

C:\WINDOWS\arservice.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\WINDOWS\RTHDCPL.EXE

C:\WINDOWS\ARPWRMSG.EXE

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe

C:\Program Files\HP\hpcoretech\hpcmpmgr.exe

C:\WINDOWS\system32\hphmon05.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\Program Files\QuickTime\QTTask.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\PROGRA~1\AWS\WEATHE~1\Weather.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe

C:\WINDOWS\eHome\ehSched.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Nikon\PictureProject\NkbMonitor.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Canon\CAL\CALMAIN.exe

C:\WINDOWS\eHome\ehmsas.exe

c:\windows\ld08.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\WINDOWS\system32\dllhost.exe

C:\HP\KBD\KBD.EXE

c:\windows\system\hpsysdrv.exe

c:\windows\pp06.exe

C:\WINDOWS\system32\DL32.exe

C:\Program Files\DISC\DISCover.exe

C:\Program Files\DISC\DiscUpdMgr.exe

C:\Program Files\DISC\DiscStreamHub.exe

C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe

C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Internet Explorer\Iexplore.exe

C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://*.trymedia.com (HKLM)

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by118fd.bay118.hotmail.msn.com/resources/MsnPUpld.cab

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Application Management AppMgmt Driver HPZ12 (AppMgmt Driver HPZ12) - Unknown owner - C:\WINDOWS\system32\ahuie.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Background Intelligent Transfer Service BITSMDM (BITSMDM) - Unknown owner - C:\WINDOWS\system32\ahuie.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: DCOM Server Process Launcher DcomLaunchHidServ (DcomLaunchHidServ) - Unknown owner - C:\WINDOWS\system32\ahuie.exe

O23 - Service: COM+ Event System EventSystem Notice Ex (EventSystem Notice Ex) - Unknown owner - C:\WINDOWS\system32\ahuie.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: IMAPI CD-Burning COM Service ImapiService Driver HPZ12 (ImapiService Driver HPZ12) - Unknown owner - C:\WINDOWS\system32\ahuie.exe

O23 - Service: iPod Service iPod Notice Ex (iPod Notice Ex) - Unknown owner - C:\WINDOWS\system32\ahuie.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: Network Connections NetmanRpcLocatorALG (NetmanRpcLocatorALG) - Unknown owner - C:\WINDOWS\system32\ahuie.exe

O23 - Service: Removable Storage NtmsSvcHidServ (NtmsSvcHidServ) - Unknown owner - C:\WINDOWS\system32\ahuie.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Remote Procedure Call (RPC) Locator RpcLocatorALG (RpcLocatorALG) - Unknown owner - C:\WINDOWS\system32\ahuie.exe

O23 - Service: MS Software Shadow Copy Provider SwPrvShellHWDetection (SwPrvShellHWDetection) - Unknown owner - C:\WINDOWS\system32\ahuie.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

O23 - Service: Distributed Link Tracking Client TrkWksNla (TrkWksNla) - Unknown owner - C:\WINDOWS\system32\ahuie.exe

O23 - Service: WebClient WebClientsrservice (WebClientsrservice) - Unknown owner - C:\WINDOWS\system32\ahuie.exe

--

End of file - 15825 bytes

Thanks Buttons11

[AdvancedSetup]

First please take a look and see if any of these posts help you to get MBAM running or not.

Potential Malware infection issues to review to get MBAM running

• MB won't run(Fix) - Total-Security (FakeAlert)
• MBAM wont run (Fix) - av360 (Fakealert)
  
• MBAM wont install or will not run. - CLB Rootkit driver=TDSS/Seneka/GAOPDX/UAC
  

[AdvancedSetup]

Please post a status update on this

Thanks

[AdvancedSetup]

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