Win7 PC Very Slow

[Bill75080]

Your expertise would be much appreciated.

 

Using a Win7 Pro 64 bit with SSD for the OS and programs and SATA for the data. In the last month, it has been running very slow at times, then it will run OK for a while. (an hour or so). The A/V program is Trend Micro Worry Free Business Advanced. No issues found. Ran Malwarebytes today and found Trojan.0Access and it was quarantined. Then ran HiJack This, GMER and Farbar Recovery Scan Tool. GMER came up negative. I did not do anything in HiJackThis, GMER or Farbar once the scans were finished other than saving the logs.

 

The Farbar Tool found something that has also been puzzling me. When I have tried to run Process Explorer, I get a message that it is trying to expand into a directory that is non-writeable. That has also happened for other programs as well. I see in the Farbar log that in the HKLM of my registry, there are entries for Group Policy that restrict writing to certain directories and that ATTENTION is called for. My system runs on a MS SBS2011 local domain and I have not enabled or created any policies with this type of restriction. 

 

Seems to me the 0Access bug may have created a backdoor and my system is being used for something which would explain the slow performance.

 

Attached are the FRST.txt, Addition.txt (from Farbar) and the HijackThis log all in a ZIP file.

 

Please advise.

 

Bill

Logs.zip

[kevinf80]

Hello and

 

P2P/Piracy Warning:

 

 

   

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

 

 

Download attached fixlist.txt file and save it to the Desktop, or the folder you saved FRST into.

NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

 

Run FRST and press the Fix button just once and wait.

The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

 

Next,

 

Open Malwarebytes 2.0, run a Threat Scan

 

 

•  

   

• On the Dashboard, click the 'Update Now >>' link

   

   

• After the update completes, click the 'Scan Now >>' button.

   

   

• Or, on the Dashboard, click the Scan Now >> button.

   

   

• If an update is available, click the Update Now button.

   

   

• A Threat Scan will begin.

   

   

• When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.

   

   

• In most cases, a restart will be required.

   

   

• Wait for the prompt to restart the computer to appear, then click on Yes.

   

   

 

 

Post log:

 

 

•  

   

• After the restart once you are back at your desktop, open MBAM once more.

   

   

• Click on the History tab > Application Logs.

   

   

• Double click on the scan log which shows the Date and time of the scan just performed.

   

   

• Click 'Copy to Clipboard'

   

   

• Paste the contents of the clipboard into your reply.

   

   

 

 

Let me see those logs in next reply, give an update on any remaining issues or concerns...

 

Kevin

 

fixlist.txt

[Bill75080]

Thanks Kevin,

 

I am curious, the P2P Piracy Warning at the beginning of your reply - is that a standard part of your messages or did you detect that I have some form of BitTorrent type program on my system. If so, that is news to me and I am the only one using this computer. Please advise if you detected something.

 

I performed all of your instructions while in Safe Mode. All seemed to go well. Attached is the log file you requested.

 

The MBAM Scan turned up nothing - here is the results.

 

Malwarebytes Anti-Malware

www.malwarebytes.org

 

Scan Date: 6/18/2014

Scan Time: 7:37:03 AM

Logfile: 

Administrator: Yes

 

Version: 2.00.2.1012

Malware Database: v2014.06.18.03

Rootkit Database: v2014.06.02.01

License: Trial

Malware Protection: Disabled

Malicious Website Protection: Disabled

Self-protection: Disabled

 

OS: Windows 7 Service Pack 1

CPU: x64

File System: NTFS

User: Bill

 

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 334472

Time Elapsed: 9 min, 4 sec

 

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Enabled

Heuristics: Enabled

PUP: Enabled

PUM: Enabled

 

Processes: 0

(No malicious items detected)

 

Modules: 0

(No malicious items detected)

 

Registry Keys: 0

(No malicious items detected)

 

Registry Values: 0

(No malicious items detected)

 

Registry Data: 0

(No malicious items detected)

 

Folders: 0

(No malicious items detected)

 

Files: 0

(No malicious items detected)

 

Physical Sectors: 0

(No malicious items detected)

 

 

(end)

 

Please let me know any further actions I need to take.

 

Bill in Texas

Fixlog.txt

[kevinf80]

 

I am curious, the P2P Piracy Warning at the beginning of your reply

 

P2P Piracy warning is standard introduction to make you aware of forum protocol, nothing more than that.... Continue please and run the following from Normal mode:

 

Download AdwCleaner by Xplode onto your Desktop.

• 
  

Double click on Adwcleaner.exe to run the tool.
Click on Scan
Once the scan is done, click on the Clean button.
You will get a prompt asking to close all programs. Click OK.
Click OK again to reboot your computer.
A text file will open after the restart. Please post the content of that logfile in your reply.
You can also find the logfile at C:\AdwCleaner[sn].txt. Where n in the scan reference number

 

Next,

 

Please download Junkware Removal Tool to your desktop.

• 
  

Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

 

Next,

 

We need to run an online AV scan to ensure there are no remnants of any infection left on your system that may have been missed. This scan is very thorough and well worth running, it can take several hours please be patient and let it complete:

 

Run Eset Online Scanner

 

**Note** You will need to use Internet explorer for this scan - Vista and Windows 7/8 right click on IE shortcut and run as admin

 

Go to Eset web page http://www.eset.com/us/online-scanner/ to run an online scan from ESET.

 

• 
  

Turn off the real time scanner of any existing antivirus program while performing the online scan
click on the Run ESET Online Scanner button
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the add/on to be installed
Click Start
Make sure that the option "Remove found threats"  is UNticked
Click on Advanced Settings, ensure the options
Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
Click Scan
wait for the virus definitions to be downloaded
Wait for the scan to finish

 

When the scan is complete

 

• 
  

If no threats were found
put a checkmark in "Uninstall application on close"
close program
report to me that nothing was found

 

If threats were found

 

• 
  

click on "list of threats found"
click on "export to text file" and save it as ESET SCAN and save to the desktop
Click on back
put a checkmark in "Uninstall application on close"
click on finish

 

close program

 

Copy and paste the report in next reply.

 

Next,

 

SECURITY CHECKS

Download Security Check by screen317 from either of the following:

http://screen317.spywareinfoforum.org/SecurityCheck.exe or http://screen317.changelog.fr/SecurityCheck.exe

Save it to your Desktop. (If your security alerts either accept the alert, or turn the security off while Secuirity Check runs)

Double click SecurityCheck.exe (Vista or Windows 7/8 users right click and select "Run as Administrator") and follow the onscreen instructions inside of the black box. Press any key when asked.

A Notepad document should open automatically called checkup.txt; please post the contents of that document.

If Security Check will not run or you get an alert saying it is not supported, Re-boot your PC then try again...

 

Let me see those logs, also give an update on any remaining issues or concerns...

 

Thank you,

 

Kevin....

 

 

[Bill75080]

Sorry to take so long. I had to do the steps you needed me to run in between clients demanding my time to help them with their problems!. The nerve of them 

 

So here it is:

 

Here is the log file of the AdwCleaner:

 

# AdwCleaner v3.212 - Report created 18/06/2014 at 14:18:33

# Updated 05/06/2014 by Xplode

# Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)

# Username : Bill - NICHOLAS

# Running from : C:\Users\Bill\Downloads\AdwCleaner (1).exe

# Option : Clean

 

***** [ Services ] *****

 

 

***** [ Files / Folders ] *****

 

Folder Deleted : C:\Users\Bill\AppData\LocalLow\Toolbar4

Folder Deleted : C:\Users\Bill\AppData\Roaming\Mozilla\Firefox\Profiles\2h08ijxj.default\Extensions\{C9B68337-E93A-44EA-94DC-

 

CB300EC06444}

 

***** [ Shortcuts ] *****

 

 

***** [ Registry ] *****

 

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\IminentSetup{2_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\IminentSetup{2_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\robotaskbaricon_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\robotaskbaricon_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajamupdater_rasapi32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajamupdater_rasmancs

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02054E11-5113-4BE3-8153-AA8DFB5D3761}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{021B4049-F57D-4565-A693-FD3B04786BFA}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0362AA09-808D-48E9-B360-FB51A8CBCE09}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{06844020-CD0B-3D3D-A7FE-371153013E49}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0ADC01BB-303B-3F8E-93DA-12C140E85460}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10D3722F-23E6-3901-B6C1-FF6567121920}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1675E62B-F911-3B7B-A046-EB57261212F3}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{192929F2-9273-3894-91B0-F54671C4C861}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2932897E-3036-43D9-8A64-B06447992065}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2DE92D29-A042-3C37-BFF8-07C7D8893EFA}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{32B80AD6-1214-45F4-994E-78A5D482C000}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3A8E103F-B2B7-3BEF-B3B0-88E29B2420E4}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{478CE5D3-D38E-3FFE-8DBE-8C4A0F1C4D8D}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{48B7DA4E-69ED-39E3-BAD5-3E3EFF22CFB0}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5982F405-44E4-3BBB-BAC4-CF8141CBBC5C}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5D8C3CC3-3C05-38A1-B244-924A23115FE9}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{641593AF-D9FD-30F7-B783-36E16F7A2E08}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{711FC48A-1356-3932-94D8-A8B733DBC7E4}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{72227B7F-1F02-3560-95F5-592E68BACC0C}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7B5E8CE3-4722-4C0E-A236-A6FF731BEF37}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{890D4F59-5ED0-3CB4-8E0E-74A5A86E7ED0}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8C68913C-AC3C-4494-8B9C-984D87C85003}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8D019513-083F-4AA5-933F-7D43A6DA82C4}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{923F6FB8-A390-370E-A0D2-DD505432481D}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9BBB26EF-B178-35D6-9D3D-B485F4279FE5}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A62DDBE0-8D2A-339A-B089-8CBCC5CD322A}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A82AD04D-0B8E-3A49-947B-6A69A8A9C96D}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ADEB3CC9-A05D-4FCC-BD09-9025456AA3EA}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B06D4521-D09C-3F41-8E39-9D784CCA2A75}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C06DAD42-6F39-4CE1-83CC-9A8B9105E556}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2E799D0-43A5-3477-8A98-FC5F3677F35C}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D16107CD-2AD5-46A8-BA59-303B7C32C500}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D25B101F-8188-3B43-9D85-201F372BC205}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D2BA7595-5E44-3F1E-880F-03B3139FA5ED}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D35F5C81-17D9-3E1C-A1FC-4472542E1D25}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D8FA96CA-B250-312C-AF34-4FF1DD72589D}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DAFC1E63-3359-416D-9BC2-E7DCA6F7B0F3}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DC5E5C44-80FD-3697-9E65-9F286D92F3E7}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E1B4C9DE-D741-385F-981E-6745FACE6F01}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7B623F5-9715-3F9F-A671-D1485A39F8A2}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ED916A7B-7C68-3198-B87D-2DABC30A5587}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EFA1BDB2-BB3D-3D9A-8EB5-D0D22E0F64F4}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F4CBF4DD-F8FE-35BA-BB7E-68304DAAB70B}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FC32005D-E27C-32E0-ADFA-152F598B75E7}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2BF2028E-3F3C-4C05-AB45-B2F1DCFE0759}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{DB538320-D3C5-433C-BCA9-C4081A054FCF}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7854F00C-DC77-477E-A10E-603F48442D3B}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{4250488A-CB24-0893-C066-B1AEA57BCFF2}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{C55BBCD6-41AD-48AD-9953-3609C48EACC7}]

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{021B4049-F57D-4565-A693-FD3B04786BFA}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{0362AA09-808D-48E9-B360-FB51A8CBCE09}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{06844020-CD0B-3D3D-A7FE-371153013E49}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{0ADC01BB-303B-3F8E-93DA-12C140E85460}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{10D3722F-23E6-3901-B6C1-FF6567121920}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{1675E62B-F911-3B7B-A046-EB57261212F3}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{192929F2-9273-3894-91B0-F54671C4C861}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2932897E-3036-43D9-8A64-B06447992065}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2DE92D29-A042-3C37-BFF8-07C7D8893EFA}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{32B80AD6-1214-45F4-994E-78A5D482C000}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3A8E103F-B2B7-3BEF-B3B0-88E29B2420E4}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{478CE5D3-D38E-3FFE-8DBE-8C4A0F1C4D8D}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{48B7DA4E-69ED-39E3-BAD5-3E3EFF22CFB0}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{5982F405-44E4-3BBB-BAC4-CF8141CBBC5C}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{5D8C3CC3-3C05-38A1-B244-924A23115FE9}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{641593AF-D9FD-30F7-B783-36E16F7A2E08}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{711FC48A-1356-3932-94D8-A8B733DBC7E4}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{72227B7F-1F02-3560-95F5-592E68BACC0C}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{7B5E8CE3-4722-4C0E-A236-A6FF731BEF37}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{890D4F59-5ED0-3CB4-8E0E-74A5A86E7ED0}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{8C68913C-AC3C-4494-8B9C-984D87C85003}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{8D019513-083F-4AA5-933F-7D43A6DA82C4}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{923F6FB8-A390-370E-A0D2-DD505432481D}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9BBB26EF-B178-35D6-9D3D-B485F4279FE5}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{A62DDBE0-8D2A-339A-B089-8CBCC5CD322A}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{A82AD04D-0B8E-3A49-947B-6A69A8A9C96D}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{ADEB3CC9-A05D-4FCC-BD09-9025456AA3EA}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{B06D4521-D09C-3F41-8E39-9D784CCA2A75}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C06DAD42-6F39-4CE1-83CC-9A8B9105E556}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C2E799D0-43A5-3477-8A98-FC5F3677F35C}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D16107CD-2AD5-46A8-BA59-303B7C32C500}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D25B101F-8188-3B43-9D85-201F372BC205}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D2BA7595-5E44-3F1E-880F-03B3139FA5ED}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D35F5C81-17D9-3E1C-A1FC-4472542E1D25}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D8FA96CA-B250-312C-AF34-4FF1DD72589D}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{DAFC1E63-3359-416D-9BC2-E7DCA6F7B0F3}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{DC5E5C44-80FD-3697-9E65-9F286D92F3E7}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E1B4C9DE-D741-385F-981E-6745FACE6F01}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E7B623F5-9715-3F9F-A671-D1485A39F8A2}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{ED916A7B-7C68-3198-B87D-2DABC30A5587}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EFA1BDB2-BB3D-3D9A-8EB5-D0D22E0F64F4}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{F4CBF4DD-F8FE-35BA-BB7E-68304DAAB70B}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FC32005D-E27C-32E0-ADFA-152F598B75E7}

Key Deleted : HKCU\Software\YahooPartnerToolbar

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchTheWebARP

 

***** [ Browsers ] *****

 

-\\ Internet Explorer v11.0.9600.17126

 

 

-\\ Mozilla Firefox v29.0.1 (en-GB)

 

[ File : C:\Users\Bill\AppData\Roaming\Mozilla\Firefox\Profiles\2h08ijxj.default\prefs.js ]

 

 

-\\ Google Chrome v

 

[ File : C:\Users\Bill\AppData\Local\Google\Chrome\User Data\Default\preferences ]

 

Deleted [search Provider] : hxxp://search.aol.com/aol/search?query={searchTerms}

Deleted [search Provider] : hxxp://www.ask.com/web?q={searchTerms}

 

*************************

 

AdwCleaner[R0].txt - [10195 octets] - [18/06/2014 14:16:03]

AdwCleaner[s0].txt - [10258 octets] - [18/06/2014 14:18:33]

 

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [10319 octets] ##########

 

 

Here is the JRT log file:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.1.4 (04.06.2014:1)

OS: Windows 7 Ultimate x64

Ran by Bill on Wed 06/18/2014 at 14:27:49.86

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Registry Values

 

 

 

~~~ Registry Keys

 

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\GTaskMMC_RASAPI32

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\GTaskMMC_RASMANCS

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\GTaskMMC_RASAPI32

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\GTaskMMC_RASMANCS

 

 

 

~~~ Files

 

 

 

~~~ Folders

 

 

 

~~~ FireFox

 

Emptied folder: C:\Users\Bill\AppData\Roaming\mozilla\firefox\profiles\2h08ijxj.default\minidumps [1 files]

 

 

 

~~~ Event Viewer Logs were cleared

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Wed 06/18/2014 at 14:36:39.28

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

I could not get ESET to work on IE11. Even tried running IE with No Addons from Accessories | System Tools (Run as 

 

Administrator and turned off Pop up blocking), but the Popup window never would complete the installation. Went to Chrome and 

 

followed the ESET advice of downloading and installing a small utility to run the online scan. 

 

ESET Scan Log:

 

E:\$RECYCLE.BIN\S-1-5-21-3772176965-3267806496-4101514685-1164\$RK7I0EF.exe Win32/Bundled.Toolbar.Google.D potentially 

 

unsafe application

E:\$RECYCLE.BIN\S-1-5-21-3772176965-3267806496-4101514685-1164\$RJ5VFZ6\SetupImgBurn_2.5.5.0.exe a variant of 

 

Win32/Bundled.Toolbar.Ask potentially unsafe application

E:\Apps\Ccleaner\ccsetup409.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application

E:\Apps\Duplicate Cleaner\DuplicateCleaner_setup.exe a variant of Win32/Bundled.Toolbar.Ask potentially unsafe application

 

SecurityCheck program: (had to reboot to get this program to work)

 

 Results of screen317's Security Check version 0.99.85  

 Windows 7 Service Pack 1 x64 (UAC is enabled)  

 Internet Explorer 11  

``````````````Antivirus/Firewall Check:`````````````` 

 Windows Firewall Enabled!  

Trend Micro Security Agent   

 Antivirus up to date!   

`````````Anti-malware/Other Utilities Check:````````` 

 Java 7 Update 60  

 Java 7    

  Adobe Flash Player 13.0.0.214 Flash Player out of Date!  

 Adobe Reader XI  

 Mozilla Firefox 29.0.1 Firefox out of Date!  

 Google Chrome 32.0.1700.107  

 Google Chrome 35.0.1916.153  

````````Process Check: objlist.exe by Laurent````````  

 Trend Micro OfficeScan Client pccntmon.exe 

 Malwarebytes Anti-Malware mbamscheduler.exe   

 Common Files Microsoft Shared Microsoft Online Services MSOIDSVC.EXE 

 Common Files Microsoft Shared Microsoft Online Services MSOIDSvcm.exe 

 Trend Micro Security Agent ntrtscan.exe  

 Trend Micro Security Agent tmlisten.exe  

 Trend Micro Security Agent TmProxy.exe  

 Trend Micro Security Agent CCSF TmCCSF.exe 

 Trend Micro BM TMBMSRV.exe  

 Trend Micro Security Agent TmPfw.exe  

`````````````````System Health check````````````````` 

 Total Fragmentation on Drive C:  

````````````````````End of Log`````````````````````` 

**************************************************************************************

Let me know.

 

Bill

[kevinf80]

Go here http://www.adobe.com/shockwave/welcome/ and have Adobe Flashplayer checked. Accept new version if required.

There maybe an offer of Google Chrome etc, untick those options if offered...

 

Next,

 

Go here: https://support.mozilla.org/en-US/kb/update-firefox-latest-version follow those instructions, update Firefox to the latest version....

 

Next,

 

Download "Delfix by Xplode" and save it to your desktop.

 

"Delfix link mirror"

 

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

 

Make Sure the following items are checked:

 

• 
  

    Activate UAC
    Remove disinfection tools
    Create registry backup
    Purge System Restore
    Reset system settings

 

Now click on "Run" and wait patiently until the tool has completed.

 

The tool will create a log when it has completed. We don't need you to post this.

 

Part of the routine will be to create a registry back up with ERUNT,  the back up will be created here:

 

C:\Windows\ERUNT

 

When all is known to be well with your system you can delete that back up folder if you consider it as not needed...

 

Let me know if there are any remaining issues or concerns, if none are we ok to close out?

 

Read the following link to fully understand PC security and best practices, you may find it useful....

 

http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry2316629

 

Kevin.....

[AdvancedSetup]

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