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Programs only run in safe mode


Guest McGolff
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Guest McGolff

When running in normal boot mode, hour glass spins but programs never launch.  Everything takes minutes to process.

I brought up the Task Manager, but it doesn't look right and doesn't show any processes using up CPU (highest CPU is a 2)

Some Icons not showing up on bottom launch tray (like internet bars, battery, etc)

I ran MalwareBytes first and it found one serious virus Trojan.RotBrowser and removed it.  also removed a load of Pups

Still did not work.

Ran TDSSKiller and it didn't find anything

Ran MalwareBytes again and it found 1 Pup (Conduit) and removed.

Still did not work

Ran AVG and it looks like it removed the MalwareBytes Clean.dll.......so I'll probably have to deinstall/reinstall MBAM

Found a file on C: called LogFileUI that looks like it has something to do with Conduit (attached below)

attached the 3 logs from MalwareBytes that I ran

but I'm still not able to launch a program ...... need some ideas!

 

logFileUI.txt

mbam-log-2014-06-13 (21-47-11).txtmbam-log-2014-06-13 (23-29-05).txtmbam-log-2014-06-14 (00-08-26).txtTDSSKiller.3.0.0.39_13.06.2014_23.05.05_log.txt

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Hello and Welcome to Malwarebytes

Being that you are probably still infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Thank you

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Thanks for doing so, I see your topic is HERE, now just be patient until one of the experts replies to your topic, it could take a while as they are quite busy there.  Do not bump or reply to the topic until one of the experts is helping you as that will only prolong you getting some help.

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